```json
{
  "answer": "Engineering Manager",
  "owner_team": "Engineering",
  "source_id": "ENG-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Governance catalogue specifies Engineering Manager as accountable role"
}
```

Answer: Engineering Manager


```json
{
  "answer": "Finance (Head of Finance)",
  "owner_team": "Finance",
  "source_id": "FIN-POL-07",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns arr; Head of Finance accountable"
}
```

Answer: Finance (Head of Finance)


```json
{
  "answer": "Head of Finance must agree. Finance owns the concept and is accountable through FIN-POL-07.",
  "owner_team": "Finance",
  "source_id": "FIN-POL-07",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR; Head of Finance is accountable role"
}
```

Answer: Head of Finance must agree. Finance owns the concept and is accountable through FIN-POL-07.


```json
{
  "answer": "Sales",
  "owner_team": "Sales",
  "source_id": "D-201",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support defined conflicting version (D-202) also valid"
}
```

Answer: Sales


```json
{
  "answer": null,
  "owner_team": "people",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Only headcount growth plan available, not current total"
}
```


```json
{
  "answer": "No",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "D-101 was authoritative on 2025-12-31; D-102 superseded it 2026-04-01"
}
```

Answer: No


```json
{
  "answer": "Version 1",
  "owner_team": "Support",
  "source_id": "SUP-POL-01",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support Version 1 applied 2025-03-01 to 2026-01-14, then superseded"
}
```

Answer: Version 1


```json
{"answer": "318", "owner_team": "sales", "source_id": "N-201", "policy_id": "D-201", "unanswerable": false, "stale": false, "note": "Sales definition (live contract) authoritative; Support reported 402 using different definition"}
```

Answer: 318


```json
{"answer": "VP Sales", "owner_team": "Sales", "source_id": "SAL-POL-06", "policy_id": null, "unanswerable": false, "stale": false, "note": "Definition of qualified lead owned by Sales VP"}
```

Answer: VP Sales


```json
{
  "answer": "No",
  "owner_team": "finance",
  "source_id": "[2026-04-01]",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Notice period exclusion first appeared 2026-04-01; absent from prior definitions"
}
```

Answer: No


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Gross margin definition not found in shared memory."}
```


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support Version 2 in force since 2026-01-15"
}
```

Answer: SUP-POL-03


```json
{"answer": "Version 1", "owner_team": "Finance", "source_id": "FIN-POL-04", "policy_id": null, "unanswerable": false, "stale": true, "note": "Version 1 was in force until 2026-03-31; superseded by Version 2."}
```

Answer: Version 1


```json
{"answer": "Legal team (General Counsel)", "owner_team": "legal", "source_id": "D-802", "policy_id": null, "unanswerable": false, "stale": false, "note": "Legal owns data retention policy per concept ownership"}
```

Answer: Legal team (General Counsel)


```json
{
  "answer": "Legal",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal recorded data retention policy. Support also recorded on 2026-06-01, with conflicting value."
}
```

Answer: Legal


```json
{
  "answer": "Engineering's record stands: 23 working days (N-401). Engineering owns the lead time concept per rule CP-ORG.",
  "owner_team": "Engineering",
  "source_id": "N-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales reports 41 calendar days (N-402), measuring customer PO to on-site delivery; Engineering measures order to despatch."
}
```

Answer: Engineering's record stands: 23 working days (N-401). Engineering owns the lead time concept per rule CP-ORG.


```json
{
  "answer": "Finance's 9.8m EUR figure stands. Finance ARR definition excludes one-off services and notice-period customers; Sales includes one-off services.",
  "owner_team": "Finance",
  "source_id": "2026-01-01",
  "policy_id": "2026-04-01",
  "unanswerable": false,
  "stale": false,
  "note": "Finance ARR definition is more restrictive; Finance owns financial reporting authority."
}
```

Answer: Finance's 9.8m EUR figure stands. Finance ARR definition excludes one-off services and notice-period customers; Sales includes one-off services.


```json
{
  "answer": "a person engaged under a services agreement with no employment relationship",
  "owner_team": "People",
  "source_id": "D-501",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "People owns contractor. CP-ORG: owning team prevails when definitions conflict."
}
```

Answer: a person engaged under a services agreement with no employment relationship


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-402 (2026-01-15) supersedes earlier D-403 (2025-11-01) by recency."
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "Yes, the sales version (D-103) is in force",
  "owner_team": "sales",
  "source_id": "D-103",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance version D-101 expired 2026-03-31; sales version D-103 current"
}
```

Answer: Yes, the sales version (D-103) is in force


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Superseded by 2026-04-01 support record (value: 7)."
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "Sales (SAL-DECK-Q1)",
  "owner_team": "sales",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Valid until 2026-04-30; finance reported 9.8m EUR instead."
}
```

Answer: Sales (SAL-DECK-Q1)


```json
{
  "answer": null,
  "owner_team": "People",
  "source_id": "S-105",
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains only engineering headcount plan, not total headcount."
}
```


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns definition. LEG-POL-04 v2 from 2026-06-01 prevails over Support."
}
```

Answer: LEG-POL-04


```json
{
  "answer": "Sales team, document SAL-DECK-Q1",
  "owner_team": "finance",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Record expired 2026-04-30; currently stale."
}
```

Answer: Sales team, document SAL-DECK-Q1


```json
{
  "answer": "No",
  "owner_team": "finance",
  "source_id": "[2025-01-01]",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Finance ARR definition updated 2026-04-01 to exclude notice period"
}
```

Answer: No


```json
{
  "answer": "Sales",
  "owner_team": "Sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team wrote the qualified lead definition in October 2025."
}
```

Answer: Sales


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "N-201",
  "policy_id": "D-201",
  "unanswerable": false,
  "stale": false,
  "note": "Sales reported 318; Support reported 402 using different definition. Contract-based definition authoritative."
}
```

Answer: 318


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Record D-801 valid until 2026-05-31; superseded by D-802 on 2026-06-01"
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "sales in SAL-DECK-Q1",
  "owner_team": "finance",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Validity ended 2026-04-30; superseded by N-102 reporting 9.8m EUR"
}
```

Answer: sales in SAL-DECK-Q1


```json
{"answer": "318", "owner_team": "Sales", "source_id": "SAL-REP-JUL", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "Sales owns definition; their report prevails per CP-ORG."}
```

Answer: 318


```json
{
  "answer": "Yes. A qualified lead is a lead with a named budget holder and a stated timeframe.",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Valid from 2025-10-01 with no end date."
}
```

Answer: Yes. A qualified lead is a lead with a named budget holder and a stated timeframe.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Net promoter score is not recorded in organizational memory."
}
```


```json
{
  "answer": "No, version 1 expired on 2026-03-31. Version 2 is now in force from 2026-04-01.",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 valid until 2026-03-31. Superseded by D-102 (version 2)."
}
```

Answer: No, version 1 expired on 2026-03-31. Version 2 is now in force from 2026-04-01.


```json
{"answer": "The General Counsel at Legal", "owner_team": "Legal", "source_id": "LEG-POL-04", "policy_id": null, "unanswerable": false, "stale": false, "note": "Legal owns customer data retention period definition."}
```

Answer: The General Counsel at Legal


```json
{
  "answer": "an outage breaching the uptime term of a signed contract",
  "owner_team": "engineering",
  "source_id": "2025-11-01",
  "policy_id": "latest_timestamp",
  "unanswerable": false,
  "stale": true,
  "note": "Engineering definition; support defined differently on 2025-03-01"
}
```

Answer: an outage breaching the uptime term of a signed contract


```json
{
  "answer": "5 years after contract ends",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal 5yr vs Support 7yr disagreement, both 2026-06-01"
}
```

Answer: 5 years after contract ends


```json
{
  "answer": "No, it was superseded by an updated definition on 2026-04-01",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "2025-01-01 definition updated 2026-04-01 to exclude customers in notice"
}
```

Answer: No, it was superseded by an updated definition on 2026-04-01


```json
{
  "answer": "General Counsel (Legal team)",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal team owns data retention concept; General Counsel role accountable."
}
```

Answer: General Counsel (Legal team)


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support's 2026-01-15 definition most recent; differs from Engineering"
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "No 2027 ARR target found in shared memory"}
```


```json
{
  "answer": "The VP Sales (sales team)",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns qualified_lead concept; D-701 is authoritative definition"
}
```

Answer: The VP Sales (sales team)


```json
{
  "answer": null,
  "owner_team": "Finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains 2026 ARR figures but no 2027 target."
}
```


```json
{
  "answer": "Finance and People teams both define contractor differently; Finance's 2025 definition is more recent",
  "owner_team": "Finance",
  "source_id": "D-501, D-502",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two conflicting definitions; Finance's (2025) supersedes People's (2024) by recency"
}
```

Answer: Finance and People teams both define contractor differently; Finance's 2025 definition is more recent


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Both measures valid; different scopes: internal vs customer-facing"
}
```


```json
{
  "answer": "41 calendar days",
  "owner_team": "sales",
  "source_id": "N-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales definition: from customer purchase order to on-site delivery"
}
```

Answer: 41 calendar days


```json
{
  "answer": "9.8m EUR from Finance (N-102) stands",
  "owner_team": "finance",
  "source_id": "N-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Finance owns ARR. Sales figure N-101 expired 2026-04-30. Finance authoritative."
}
```

Answer: 9.8m EUR from Finance (N-102) stands


```json
{"answer": null, "owner_team": "people", "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Memory contains only salary bands and growth plan, no current headcount."}
```


```json
{
  "answer": "No. The valid definition (D-101) on 2025-12-31 excluded only one-off services, not customers in notice period.",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 superseded by D-102 on 2026-04-01, which added notice period exclusion."
}
```

Answer: No. The valid definition (D-101) on 2025-12-31 excluded only one-off services, not customers in notice period.


```json
{
  "answer": "An outage affecting any customer with no workaround, or any confirmed data loss.",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Support owns the definition. Version 2 applies since 2026-01-15."
}
```

Answer: An outage affecting any customer with no workaround, or any confirmed data loss.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains finance churn definition, not logo churn specifically"
}
```


```json
{
  "answer": "Finance",
  "owner_team": "Finance",
  "source_id": "D-502",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition (D-502) most recent; People team also has earlier definition (D-501)"
}
```

Answer: Finance


```json
{
  "answer": "The Legal team (General Counsel). They own the data_retention concept.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal is concept owner. Current policy: 5 years post-contract."
}
```

Answer: The Legal team (General Counsel). They own the data_retention concept.


```json
{
  "answer": "No. The ARR definition valid on 2025-12-31 (D-101) excluded one-off services but did not exclude customers in notice period. The exclusion was added in D-102 v2, effective 2026-04-01.",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": "FIN-POL-04",
  "unanswerable": false,
  "stale": true,
  "note": "Definition superseded by D-102 on 2026-04-01 with notice period exclusion."
}
```

Answer: No. The ARR definition valid on 2025-12-31 (D-101) excluded one-off services but did not exclude customers in notice period. The exclusion was added in D-102 v2, effective 2026-04-01.


```json
{
  "answer": "Support's definition applies: an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering defines differently (D-403); both definitions currently valid, unresolved"
}
```

Answer: Support's definition applies: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "an outage breaching the uptime term of a signed contract",
  "owner_team": "engineering",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Most recent definition before 2025-12-01 from engineering on 2025-11-01."
}
```

Answer: an outage breaching the uptime term of a signed contract


```json
{
  "answer": "No. The company uses Support's definition (as owner): 'an outage affecting any customer with no workaround, or any confirmed data loss'.",
  "owner_team": "Support",
  "source_id": "D-403",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering's definition retained as their view; Support owns concept."
}
```

Answer: No. The company uses Support's definition (as owner): 'an outage affecting any customer with no workaround, or any confirmed data loss'.


```json
{
  "answer": "People",
  "owner_team": "People",
  "source_id": "PPL-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Contractor owned by People; Head of People is accountable; authoritative document PPL-POL-02"
}
```

Answer: People


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-801 was valid on 2026-03-01 but superseded by D-802 from 2026-06-01."
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "Legal team",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns retention policy; Support definition conflicts on years"
}
```

Answer: Legal team


```json
{"answer": "318", "owner_team": "Sales", "source_id": "N-201", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "Sales owns active_customer; owner's record prevails on same date."}
```

Answer: 318


```json
{
  "answer": "Engineering Manager",
  "owner_team": "engineering",
  "source_id": "D-601",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering Manager owns the lead_time concept definition"
}
```

Answer: Engineering Manager


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-403 from Engineering also valid; two definitions coexisted"
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "No, Support's 2026-01-15 definition superseded it.",
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Engineering definition was superseded by Support's later definition."
}
```

Answer: No, Support's 2026-01-15 definition superseded it.


```json
{
  "answer": "Sales' 318 active customers stands",
  "owner_team": "Sales",
  "source_id": "SAL-REP-JUL",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns the definition; CP-ORG resolves the disagreement for same-date reports."
}
```

Answer: Sales' 318 active customers stands


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No record of Finance definition for 'logo churn' in memory."
}
```


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Net promoter score not mentioned in shared memory."}
```


```json
{"answer": "Yes, the Finance definition of logo churn (customers whose contract ended in the period and was not renewed within thirty days) is still in force.", "owner_team": "Finance", "source_id": "D-301", "policy_id": null, "unanswerable": false, "stale": false, "note": "Valid since 2025-01-01 with no end date (invalid_at: open)"}
```

Answer: Yes, the Finance definition of logo churn (customers whose contract ended in the period and was not renewed within thirty days) is still in force.


```json
{
  "answer": "Head of Finance must agree. They own the definition of annual recurring revenue.",
  "owner_team": "Finance",
  "source_id": "FIN-POL-07",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition ownership vested in Head of Finance per org structure."
}
```

Answer: Head of Finance must agree. They own the definition of annual recurring revenue.


```json
{"answer": "Version 2: an outage affecting any customer with no workaround, or any confirmed data loss.", "owner_team": "Support", "source_id": "SUP-POL-03", "policy_id": null, "unanswerable": false, "stale": false, "note": "Version 2 in force from 2026-01-15. Support owns severity 1 definition."}
```

Answer: Version 2: an outage affecting any customer with no workaround, or any confirmed data loss.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory records two contractor definitions with no precedence rule specified."
}
```


```json
{
  "answer": "The sales team must be asked to change the definition of a qualified lead",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team recorded the current definition via SAL-POL-06."
}
```

Answer: The sales team must be asked to change the definition of a qualified lead


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance version 2, current from 2026-04-01. Sales definition D-103 also active."
}
```

Answer: FIN-POL-07


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "Legal",
  "source_id": "LEG-POL-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Version 1 in effect; superseded 2026-06-01 by Version 2"
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "9.8m EUR from the finance team",
  "owner_team": "finance",
  "source_id": "N-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance's authoritative figure valid from 2026-01-01 onwards."
}
```

Answer: 9.8m EUR from the finance team


```json
{"answer": "SUP-POL-03", "owner_team": "Support", "source_id": "D-402", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "D-402 (Support team owner) in SUP-POL-03 prevails over D-403 (Engineering) per CP-ORG."}
```

Answer: SUP-POL-03


```json
{
  "answer": "Customer records are kept for five years after the contract ends. Legal's definition (D-802) prevails as the concept owner.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns data_retention. D-802 supersedes conflicting Support record D-803."
}
```

Answer: Customer records are kept for five years after the contract ends. Legal's definition (D-802) prevails as the concept owner.


```json
{"answer": "Yes. A lead with a named budget holder and a stated timeframe.", "owner_team": "sales", "source_id": "2025-10-01", "policy_id": null, "unanswerable": false, "stale": false, "note": "Definition established 2025-10-01 with no superseding record"}
```

Answer: Yes. A lead with a named budget holder and a stated timeframe.


```json
{
  "answer": "No. Engineering's 2025-11-01 definition was superseded by Support's 2026-01-15 definition: 'an outage affecting any customer with no workaround, or any confirmed data loss'.",
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Engineering definition superseded by Support update 2026-01-15."
}
```

Answer: No. Engineering's 2025-11-01 definition was superseded by Support's 2026-01-15 definition: 'an outage affecting any customer with no workaround, or any confirmed data loss'.


```json
{"answer": "sales", "owner_team": "sales", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "Sales team reported 12.4m EUR on 2026-01-01. Document not identified."}
```

Answer: sales


```json
{
  "answer": "Sales",
  "owner_team": "Sales",
  "source_id": "D-602",
  "policy_id": "D-602",
  "unanswerable": false,
  "stale": false,
  "note": "Two definitions exist; using most recent Sales definition"
}
```

Answer: Sales


```json
{
  "answer": "1",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Conflicting definitions existed; D-101 (finance) prevailed per CP-ORG"
}
```

Answer: 1


```json
{
  "answer": "Sales",
  "owner_team": "Sales",
  "source_id": "SAL-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns active_customer per governance catalogue; authoritative document SAL-POL-02"
}
```

Answer: Sales


```json
{
  "answer": "No. Legal updated the policy to five years after contract end (2026-06-01), superseding the prior seven-year position.",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Legal and Support records conflict; Legal is authoritative on data retention policy."
}
```

Answer: No. Legal updated the policy to five years after contract end (2026-06-01), superseding the prior seven-year position.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Gross margin is not defined in the shared memory of Calder Instruments."
}
```


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Most recent definition from support, 2026-01-15"
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "Support's position is seven years (D-803, valid from 2026-06-01), but conflicts with Legal's current policy of five years (D-802, same validity date). Not a unified company position.",
  "owner_team": "Support",
  "source_id": "D-803",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Conflicting retention policies from Support and Legal, both current since 2026-06-01"
}
```

Answer: Support's position is seven years (D-803, valid from 2026-06-01), but conflicts with Legal's current policy of five years (D-802, same validity date). Not a unified company position.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Conflicting definitions: Support D-402 vs Engineering D-403, both active"
}
```


```json
{
  "answer": "People, specifically the Head of People",
  "owner_team": "People",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Stated in 'Who owns what' section of shared memory"
}
```

Answer: People, specifically the Head of People


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support owns definition; version 2 in force from 2026-01-15"
}
```

Answer: SUP-POL-03


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": "D-402",
  "unanswerable": false,
  "stale": false,
  "note": "D-403 in ENG-WIKI-08 also currently defines severity 1"
}
```

Answer: SUP-POL-03


```json
{
  "answer": "A person engaged under a services agreement with no employment relationship",
  "owner_team": "people",
  "source_id": "D-501",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "People owns contractor concept; their authoritative definition prevails."
}
```

Answer: A person engaged under a services agreement with no employment relationship


```json
{
  "answer": "Support's decision. The Support Lead specifically owns the definition of severity 1 incidents.",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support Lead owns severity 1 incident definition per shared memory."
}
```

Answer: Support's decision. The Support Lead specifically owns the definition of severity 1 incidents.


```json
{
  "answer": "No. Legal updated the policy to five years after contract ends on 2026-06-01. Support's seven-year record is superseded.",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": "2026-06-01 legal data_retention update",
  "unanswerable": false,
  "stale": true,
  "note": "Support record conflicts with later legal update; legal controls policy."
}
```

Answer: No. Legal updated the policy to five years after contract ends on 2026-06-01. Support's seven-year record is superseded.


```json
{"answer": "Customer records are kept for five years after the contract ends", "owner_team": "Legal", "source_id": "D-802", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "Legal owns data_retention; prevails per CP-ORG despite Support disagreement."}
```

Answer: Customer records are kept for five years after the contract ends


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal-owned concept; CP-ORG applied to resolve D-802 vs D-803 conflict"
}
```

Answer: LEG-POL-04


```json
{
  "answer": "Not specified. Support and Engineering have competing definitions.",
  "owner_team": null,
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support defined D-402 (2026-01-15, current); Engineering's D-403 also valid."
}
```

Answer: Not specified. Support and Engineering have competing definitions.


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": false,
  "note": "Legal policy 5 years supersedes old 7-year rule; support wiki conflicts"
}
```

Answer: LEG-POL-04


```json
{"answer": "Version 2", "owner_team": "Support", "source_id": "SUP-POL-03", "policy_id": null, "unanswerable": false, "stale": false, "note": "Version 2 in force from 2026-01-15, still current"}
```

Answer: Version 2


```json
{
  "answer": "Engineering's record stands. The order lead time is owned by Engineering; per CP-ORG, the owning team's record prevails in disagreements.",
  "owner_team": "Engineering",
  "source_id": "ENG-REP-JUN",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering owns order lead time definition; their report prevails over Sales."
}
```

Answer: Engineering's record stands. The order lead time is owned by Engineering; per CP-ORG, the owning team's record prevails in disagreements.


```json
{
  "answer": "9.8m EUR",
  "owner_team": "Finance",
  "source_id": "N-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR. N-102 (9.8m) selected over N-101 (12.4m) by CP-ORG rule."
}
```

Answer: 9.8m EUR


```json
{
  "answer": "version 1",
  "owner_team": null,
  "source_id": "D-101, D-103",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two concurrent version 1 definitions active: D-101 (finance), D-103 (sales)"
}
```

Answer: version 1


```json
{
  "answer": "an outage breaching the uptime term of a signed contract",
  "owner_team": "Engineering",
  "source_id": "D-403",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Only D-403 definition was active on 2025-12-01"
}
```

Answer: an outage breaching the uptime term of a signed contract


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "legal",
  "source_id": "LEG-POL-04",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": false,
  "note": "Legal policy D-802 (5yr) takes precedence over support wiki D-803 (7yr)"
}
```

Answer: LEG-POL-04


```json
{"answer": "LEG-POL-04: customer records kept for five years after contract ends", "owner_team": "legal", "source_id": "D-802", "policy_id": null, "unanswerable": false, "stale": false, "note": "Current authoritative definition valid from 2026-06-01"}
```

Answer: LEG-POL-04: customer records kept for five years after contract ends


```json
{"answer": "legal", "owner_team": "legal", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "Legal team owns data retention policy."}
```

Answer: legal


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains only planned headcount growth (engineering +11 in 2027), not current total."
}
```


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "No definition of gross margin found in organizational memory."}
```


```json
{"answer": "SUP-POL-03", "owner_team": "support", "source_id": "D-402", "policy_id": null, "unanswerable": false, "stale": false, "note": "D-402 v2 effective 2026-01-15, supersedes earlier definitions"}
```

Answer: SUP-POL-03


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Sales and Support use different definitions of active_customer; no resolution policy provided."
}
```


```json
{
  "answer": "318",
  "owner_team": "sales",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales count based on live contracts; Support reports 402 using stricter criteria"
}
```

Answer: 318


```json
{
  "answer": "People's definition applies: a person engaged under a services agreement with no employment relationship.",
  "owner_team": "People",
  "source_id": "PPL-POL-02",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "People owns the definition; their record prevails over Finance's per CP-ORG."
}
```

Answer: People's definition applies: a person engaged under a services agreement with no employment relationship.


```json
{
  "answer": "Yes. A qualified lead is defined as 'a lead with a named budget holder and a stated timeframe' (valid from 2025-10-01 with no end date).",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition remains in force with open validity."
}
```

Answer: Yes. A qualified lead is defined as 'a lead with a named budget holder and a stated timeframe' (valid from 2025-10-01 with no end date).


```json
{"answer": "1", "owner_team": "engineering", "source_id": "D-403", "policy_id": null, "unanswerable": false, "stale": true, "note": "Two conflicting version 1 definitions both applied; selected more recent"}
```

Answer: 1


```json
{"answer": "9.8m EUR from finance", "owner_team": "finance", "source_id": "N-102", "policy_id": null, "unanswerable": false, "stale": false, "note": "Finance figure is current; sales figure expired 2026-04-30."}
```

Answer: 9.8m EUR from finance


```json
{
  "answer": "9.8m EUR",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Finance ARR definition refined 2026-04-01; latest data point is 2026-01-01."
}
```

Answer: 9.8m EUR


```json
{
  "answer": "No; conflicts with Support's definition D-402, both active.",
  "owner_team": "engineering",
  "source_id": "D-403",
  "policy_id": "D-402",
  "unanswerable": false,
  "stale": false,
  "note": "Two conflicting incident_severity_1 definitions active."
}
```

Answer: No; conflicts with Support's definition D-402, both active.


```json
{
  "answer": "Sales in document SAL-DECK-Q1",
  "owner_team": "Finance",
  "source_id": "SAL-DECK-Q1",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales reported 12.4m EUR for Q1 2026 (2026-01-01 to 2026-04-30)"
}
```

Answer: Sales in document SAL-DECK-Q1


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-402 from Support prevailed over competing D-403 from Engineering per CP-ORG rule."
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "Legal (specifically the General Counsel)",
  "owner_team": "Legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns the customer data retention period definition"
}
```

Answer: Legal (specifically the General Counsel)


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Conflict: D-403 also defines severity 1"
}
```

Answer: SUP-POL-03


```json
{
  "answer": "Sales (2024-09-01) and Support (2025-02-01) define it differently. Sales: 'customer with live contract on reporting date'; Support: 'customer opened ticket in last 90 days'",
  "owner_team": "sales, support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two teams own conflicting definitions without stated precedence"
}
```

Answer: Sales (2024-09-01) and Support (2025-02-01) define it differently. Sales: 'customer with live contract on reporting date'; Support: 'customer opened ticket in last 90 days'