```json
{
  "answer": "The sales team",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team recorded the qualified_lead definition in SAL-POL-06."
}
```

Answer: The sales team


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "N-201",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales-owned concept; support reported 402 but CP-ORG rule applies owner precedence."
}
```

Answer: 318


```json
{
  "answer": "Yes, the Finance definition of logo churn (customers whose contract ended in the period and was not renewed within thirty days) is still in force.",
  "owner_team": "Finance",
  "source_id": "D-301",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Valid since 2025-01-01 with no expiry date set"
}
```

Answer: Yes, the Finance definition of logo churn (customers whose contract ended in the period and was not renewed within thirty days) is still in force.


```json
{"answer": "A person engaged under a services agreement with no employment relationship", "owner_team": "people", "source_id": "D-501", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "People owns contractor concept; authoritative definition prevails per CP-ORG."}
```

Answer: A person engaged under a services agreement with no employment relationship


```json
{"answer": "Sales, specifically the VP Sales", "owner_team": "Sales", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "VP Sales owns active customer definition per organization records"}
```

Answer: Sales, specifically the VP Sales


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Gross margin definition not found in shared memory."}
```


```json
{
  "answer": "9.8m EUR",
  "owner_team": "finance",
  "source_id": "N-102",
  "policy_id": "D-102",
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition most current and restrictive; sales figure N-101 expired."
}
```

Answer: 9.8m EUR


```json
{
  "answer": "a lead with a named budget holder and a stated timeframe",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Valid from 2025-10-01 with no end date; authoritative sales definition."
}
```

Answer: a lead with a named budget holder and a stated timeframe


```json
{
  "answer": "Sales and support each own different definitions",
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales (2024-09-01) defined as live contract; support (2025-02-01) as ticket activity"
}
```

Answer: Sales and support each own different definitions


```json
{"answer": "No", "owner_team": "Finance", "source_id": "FIN-POL-04", "policy_id": null, "unanswerable": false, "stale": true, "note": "Version 1 in force through 2026-03-31 lacked notice period exclusion"}
```

Answer: No


```json
{
  "answer": "The VP Sales",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team owns qualified_lead; VP Sales is the owner role"
}
```

Answer: The VP Sales


```json
{
  "answer": "No. Legal, which owns this definition, updated the company position to five years effective 2026-06-01 (LEG-POL-04).",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support's seven-year definition follows Legal's superseded Version 1 policy."
}
```

Answer: No. Legal, which owns this definition, updated the company position to five years effective 2026-06-01 (LEG-POL-04).


```json
{"answer": "seven years", "owner_team": "legal", "source_id": null, "policy_id": null, "unanswerable": false, "stale": true, "note": "Record from 2024-01-01 superseded by 2026-06-01 update to five years."}
```

Answer: seven years


```json
{
  "answer": "Both stand. Engineering measures working days from confirmed order to despatch (D-601). Sales measures calendar days from PO to delivery on site (D-602). These are complementary measures of different process stages.",
  "owner_team": null,
  "source_id": "D-601, D-602",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Different definitions measure different process stages; both valid."
}
```

Answer: Both stand. Engineering measures working days from confirmed order to despatch (D-601). Sales measures calendar days from PO to delivery on site (D-602). These are complementary measures of different process stages.


```json
{
  "answer": "No. The concept owner is support. Engineering's non-authoritative definition from 2025-11-01 was superseded by support's authoritative definition from 2026-01-15.",
  "owner_team": "support",
  "source_id": "D-403",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Engineering recorded D-403 but support owns incident_severity_1. D-402 is current."
}
```

Answer: No. The concept owner is support. Engineering's non-authoritative definition from 2025-11-01 was superseded by support's authoritative definition from 2026-01-15.


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Net promoter score not found in memory"}
```


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains 2026 ARR figures only, no 2027 target recorded."
}
```


```json
{"answer": "Yes. Definition: customers whose contract ended in the period and was not renewed within thirty days.", "owner_team": "Finance", "source_id": "D-301", "policy_id": null, "unanswerable": false, "stale": false, "note": "Valid from 2025-01-01, no end date"}
```

Answer: Yes. Definition: customers whose contract ended in the period and was not renewed within thirty days.


```json
{
  "answer": "committed subscription value recognised over the next twelve months, excluding one-off services",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "D-101 (Finance-owned) prevailed over competing D-103 (Sales) on 2026-02-01"
}
```

Answer: committed subscription value recognised over the next twelve months, excluding one-off services


```json
{
  "answer": "Yes, the Sales definition of qualified lead is in force: a lead with a named budget holder and a stated timeframe.",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Valid from 2025-10-01 with open end date. Authoritative."
}
```

Answer: Yes, the Sales definition of qualified lead is in force: a lead with a named budget holder and a stated timeframe.


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-402 (Support, owner) prevails over competing D-403 (Engineering) per CP-ORG"
}
```

Answer: SUP-POL-03


```json
{
  "answer": "5 years after the contract ends",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal updated to 5 years (2026-06-01); Support shows 7 years same date. Legal is authoritative."
}
```

Answer: 5 years after the contract ends


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory records different definitions from Support and Engineering but does not state which applies company-wide."
}
```


```json
{
  "answer": "Finance's 9.8m EUR (FIN-STMT-Q1) stands. Rule CP-ORG: the record written by the concept owner prevails.",
  "owner_team": "Finance",
  "source_id": "FIN-STMT-Q1",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR definition; Sales record retained as Sales' view."
}
```

Answer: Finance's 9.8m EUR (FIN-STMT-Q1) stands. Rule CP-ORG: the record written by the concept owner prevails.


```json
{
  "answer": "version 2",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering recorded conflicting version 1 (D-403); support version 2 more recent."
}
```

Answer: version 2


```json
{"answer": null, "owner_team": "People", "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "No total headcount recorded in shared memory."}
```


```json
{
  "answer": null,
  "owner_team": "People",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No total headcount recorded in shared memory."
}
```


```json
{
  "answer": "Ask the Legal team",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns data retention policy definitions"
}
```

Answer: Ask the Legal team


```json
{
  "answer": "No. Support owns the severity 1 incident definition. The company uses Support's definition from 2026-01-15: an outage affecting any customer with no workaround, or any confirmed data loss.",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Support owns concept; their 2026-01-15 definition prevails per CP-ORG."
}
```

Answer: No. Support owns the severity 1 incident definition. The company uses Support's definition from 2026-01-15: an outage affecting any customer with no workaround, or any confirmed data loss.


```json
{
  "answer": "General Counsel",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Concept owned by Legal per governance catalogue."
}
```

Answer: General Counsel


```json
{
  "answer": "The Head of Finance must agree; finance team owns the annual recurring revenue concept",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR concept; their definitions prevail by policy"
}
```

Answer: The Head of Finance must agree; finance team owns the annual recurring revenue concept


```json
{
  "answer": null,
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains 2026 ARR figures only; no 2027 target documented"
}
```


```json
{
  "answer": "Finance and Sales must both agree; they have conflicting current ARR definitions",
  "owner_team": "Finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance (D-102) most recent; Sales also has current definition (D-103)"
}
```

Answer: Finance and Sales must both agree; they have conflicting current ARR definitions


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Both 23 working days (ENG) and 41 calendar days (SALES) valid on 2026-06-01 with different definitions"
}
```


```json
{
  "answer": "No",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 valid 2025-12-31, excluded one-off services only. D-102 introduced notice period exclusion 2026-04-01."
}
```

Answer: No


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Gross margin is not defined in company records"
}
```


```json
{"answer": "318 (Sales)", "owner_team": "sales", "source_id": "N-201", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "Sales owns active_customer concept. N-201 authoritative; N-202 is support's non-authoritative view."}
```

Answer: 318 (Sales)


```json
{
  "answer": "No",
  "owner_team": "engineering",
  "source_id": "D-403",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-402 (support, 2026-01-15) superseded D-403 as current definition"
}
```

Answer: No


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Net promoter score definition not found in shared memory."}
```


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "Finance",
  "source_id": "D-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance-owned definition (D-102, valid 2026-04-01) prevails over Sales' concurrent definition D-103 per CP-ORG rule."
}
```

Answer: FIN-POL-07


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-402 (authoritative, support) prevails over D-403 (engineering, non-authoritative)"
}
```

Answer: SUP-POL-03


```json
{
  "answer": "Finance figure of 9.8m EUR (N-102) stands under rule D-102 (committed subscription value over 12 months, excluding one-off services and customers in notice).",
  "owner_team": "finance",
  "source_id": "N-102",
  "policy_id": "D-102",
  "unanswerable": false,
  "stale": true,
  "note": "Sales figure N-101 expired 2026-04-30. D-102 is current ARR definition."
}
```

Answer: Finance figure of 9.8m EUR (N-102) stands under rule D-102 (committed subscription value over 12 months, excluding one-off services and customers in notice).


```json
{
  "answer": "People",
  "owner_team": "People",
  "source_id": "D-501",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "People team owns contractor concept; Head of People accountable."
}
```

Answer: People


```json
{
  "answer": "Finance's 9.8m EUR (N-102) stands. Finance owns the ARR concept, so per CP-ORG, the finance-recorded figure prevails over sales' conflicting 12.4m EUR figure (N-101, now stale).",
  "owner_team": "finance",
  "source_id": "N-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales' N-101 expired 2026-04-30; finance's N-102 current."
}
```

Answer: Finance's 9.8m EUR (N-102) stands. Finance owns the ARR concept, so per CP-ORG, the finance-recorded figure prevails over sales' conflicting 12.4m EUR figure (N-101, now stale).


```json
{
  "answer": "Legal policy; 5 years (effective 2026-06-01)",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Memory lacks document names. Support rule conflicts at 7 years; legal supersedes."
}
```

Answer: Legal policy; 5 years (effective 2026-06-01)


```json
{
  "answer": "Five years after contract ends (Legal policy D-802). Support records seven years (D-803), which conflicts.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Conflict: Legal D-802 (5yr) vs Support D-803 (7yr). Legal is authoritative on compliance."
}
```

Answer: Five years after contract ends (Legal policy D-802). Support records seven years (D-803), which conflicts.


```json
{
  "answer": null,
  "owner_team": "people",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory records headcount growth plan (engineering +11 in 2027) but not total current headcount."
}
```


```json
{
  "answer": "Support's decision. Support owns the current definition of incident_severity_1 as of 2026-01-15.",
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support defined incident_severity_1 on 2026-01-15, establishing ownership."
}
```

Answer: Support's decision. Support owns the current definition of incident_severity_1 as of 2026-01-15.


```json
{
  "answer": "No",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support's 2026-01-15 definition (D-402) supersedes Engineering's 2025-11-01 definition (D-403)."
}
```

Answer: No


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "Finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-102 valid from 2026-04-01 onwards; superseded D-101"
}
```

Answer: FIN-POL-07


```json
{
  "answer": "Support's definition applies: an outage affecting any customer with no workaround, or any confirmed data loss (Version 2, in force 2026-01-15, still current).",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Support owns severity 1 incident definition. Engineering's record explicitly defers to Support."
}
```

Answer: Support's definition applies: an outage affecting any customer with no workaround, or any confirmed data loss (Version 2, in force 2026-01-15, still current).


```json
{
  "answer": "Finance and Sales teams must agree; they define ARR differently",
  "owner_team": "finance",
  "source_id": "2026-04-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two teams maintain different ARR definitions; both must approve change"
}
```

Answer: Finance and Sales teams must agree; they define ARR differently


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No gross margin definition found in organizational memory."
}
```


```json
{
  "answer": "Yes. Finance definition valid since 2025-01-01 with no end date: customers whose contract ended in the period and was not renewed within thirty days.",
  "owner_team": "Finance",
  "source_id": "D-301",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition has open validity period; still in force."
}
```

Answer: Yes. Finance definition valid since 2025-01-01 with no end date: customers whose contract ended in the period and was not renewed within thirty days.


```json
{
  "answer": "No. Version 1 (D-101) expired on 2026-03-31 and is superseded by D-102 (valid from 2026-04-01).",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 invalid as of 2026-03-31; D-102 currently in force"
}
```

Answer: No. Version 1 (D-101) expired on 2026-03-31 and is superseded by D-102 (valid from 2026-04-01).


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Valid on 2026-03-01; superseded by D-802 from 2026-06-01"
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{"answer": "No. Finance version 1 was in force until 2026-03-31 and has been superseded by version 2 from 2026-04-01.", "owner_team": "Finance", "source_id": "FIN-POL-04", "policy_id": null, "unanswerable": false, "stale": true, "note": "Version 1 ended; version 2 now current"}
```

Answer: No. Finance version 1 was in force until 2026-03-31 and has been superseded by version 2 from 2026-04-01.


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Support owns the concept; their authoritative definition D-402 (from 2026-01-15) supersedes Engineering's non-authoritative D-403."
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{"answer": "Yes, the Finance definition of logo churn is still in force. Valid period runs from 2025-01-01 with no end date.", "owner_team": "finance", "source_id": "D-301", "policy_id": null, "unanswerable": false, "stale": false, "note": "Definition remains active; valid_to is open as of 2026-09-07."}
```

Answer: Yes, the Finance definition of logo churn is still in force. Valid period runs from 2025-01-01 with no end date.


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Two teams define active_customer differently; memory lacks precedence rule"}
```


```json
{
  "answer": "Legal record (2026-06-01): customer records kept five years after contract ends",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Supersedes 2024 legal rule; Support records conflicting 7-year requirement (same date)"
}
```

Answer: Legal record (2026-06-01): customer records kept five years after contract ends


```json
{
  "answer": "1",
  "owner_team": "support, engineering",
  "source_id": "D-401, D-403",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Two v1 definitions both active on 2025-12-01; D-401 later superseded"
}
```

Answer: 1


```json
{
  "answer": "Support Lead, as the concept owner for severity 1 incidents",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Owners control concept definition per conflict policy"
}
```

Answer: Support Lead, as the concept owner for severity 1 incidents


```json
{
  "answer": null,
  "owner_team": "Finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains 2026 ARR figures only, no 2027 target documented"
}
```


```json
{"answer": "SUP-POL-03 (Support Policy 03)", "owner_team": "support", "source_id": "D-402", "policy_id": null, "unanswerable": false, "stale": false, "note": "D-402 is authoritative, valid from 2026-01-15 to open"}
```

Answer: SUP-POL-03 (Support Policy 03)


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": "N-201, N-202",
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Sales and Support use conflicting active_customer definitions; both currently valid, figures not comparable."
}
```


```json
{"answer": "The sales team, specifically the VP Sales role", "owner_team": "sales", "source_id": "D-201", "policy_id": null, "unanswerable": false, "stale": false, "note": "Concept ownership confirmed by authoritative definition D-201 from sales."}
```

Answer: The sales team, specifically the VP Sales role


```json
{
  "answer": "No",
  "owner_team": "Finance",
  "source_id": "FIN-POL-04",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Version 1 definition (in force through 2026-03-31) did not exclude notice period customers."
}
```

Answer: No


```json
{
  "answer": "5 years after the contract ends",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal D-802 authoritative; Support D-803 conflicts stating 7 years"
}
```

Answer: 5 years after the contract ends


```json
{
  "answer": "any person invoicing the company who is not on payroll",
  "owner_team": "Finance",
  "source_id": "D-502",
  "policy_id": "D-502",
  "unanswerable": false,
  "stale": false,
  "note": "Finance's 2025-08-01 definition (D-502) supersedes People's 2024-04-01 definition (D-501)"
}
```

Answer: any person invoicing the company who is not on payroll


```json
{"answer": "Yes, the Sales definition of a qualified lead remains in force: 'a lead with a named budget holder and a stated timeframe'", "owner_team": "sales", "source_id": "D-701", "policy_id": null, "unanswerable": false, "stale": false, "note": "Valid from 2025-10-01 with no end date."}
```

Answer: Yes, the Sales definition of a qualified lead remains in force: 'a lead with a named budget holder and a stated timeframe'


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "N-201",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns active_customer; their 318 figure prevails over Support's 402."
}
```

Answer: 318


```json
{
  "answer": "Sales",
  "owner_team": "Finance",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Report from SAL-DECK-Q1 expired 2026-04-30. Finance now reports 9.8m EUR."
}
```

Answer: Sales


```json
{"answer": "Finance team; 9.8m EUR", "owner_team": "finance", "source_id": "N-102", "policy_id": null, "unanswerable": false, "stale": false, "note": "Authoritative current figure from concept owner (finance). Sales figure N-101 expired 2026-04-30."}
```

Answer: Finance team; 9.8m EUR


```json
{
  "answer": "Finance record dated 2026-04-01",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Current finance definition (2026-04-01) supersedes earlier sales definition from 2025-06-01"
}
```

Answer: Finance record dated 2026-04-01


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "SAL-REP-JUL",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns the definition; their count prevails over Support's 402."
}
```

Answer: 318


```json
{
  "answer": "Sales' figure of 318 stands",
  "owner_team": "sales",
  "source_id": "N-201",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns active_customer concept. N-201 (sales, authoritative) prevails over N-202 (support, non-authoritative) per conflict policy."
}
```

Answer: Sales' figure of 318 stands


```json
{
  "answer": "Engineering Manager",
  "owner_team": "engineering",
  "source_id": "D-601",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Authoritative definition recorded by engineering from 2025-05-01, valid to open."
}
```

Answer: Engineering Manager


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "Finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Most recent definition, valid from 2026-04-01"
}
```

Answer: FIN-POL-07


```json
{
  "answer": "Finance: any person invoicing the company who is not on payroll",
  "owner_team": "finance",
  "source_id": "2025-08-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition is most recent; People team provided earlier definition"
}
```

Answer: Finance: any person invoicing the company who is not on payroll


```json
{
  "answer": "9.8m EUR",
  "owner_team": "Finance",
  "source_id": "N-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR concept; their current figure prevails over Sales' expired Q1 figure."
}
```

Answer: 9.8m EUR


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains only headcount growth plan for engineering in 2027, not total headcount."
}
```


```json
{
  "answer": "sales",
  "owner_team": "sales",
  "source_id": "D-201",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team (VP Sales) owns active_customer definition per concept ownership record."
}
```

Answer: sales


```json
{
  "answer": "Yes, still in force as of 2026-09-07.",
  "owner_team": "Sales",
  "source_id": "SAL-POL-06",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Version 1 effective from 2025-10-01, marked still current."
}
```

Answer: Yes, still in force as of 2026-09-07.


```json
{
  "answer": "Finance and sales must both agree, as they have conflicting current definitions of ARR. Finance defines it in policy D-102 (forward-looking subscription value over next twelve months, excluding one-off services and customers in notice). Sales defines it in wiki entry D-103 (total contracts signed in last twelve months, including one-off services).",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": "FIN-POL-07",
  "unanswerable": false,
  "stale": false,

Answer: Finance and sales must both agree, as they have conflicting current definitions of ARR. Finance defines it in policy D-102 (forward-looking subscription value over next twelve months, excluding one-off services and customers in notice). Sales defines it in wiki entry D-103 (total contracts signed in last twelve months, including one-off services).

Two teams have materially different ARR definitions currently active


```json
{
  "answer": "legal",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal team owns data retention policy; support has conflicting definition"
}
```

Answer: legal


```json
{
  "answer": "Yes. Finance definition D-301 (FIN-POL-05) defines logo churn as 'customers whose contract ended in the period and was not renewed within thirty days', valid from 2025-01-01 with no end date.",
  "owner_team": "finance",
  "source_id": "D-301",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Authoritative definition remains in force as of 2026-09-07"
}
```

Answer: Yes. Finance definition D-301 (FIN-POL-05) defines logo churn as 'customers whose contract ended in the period and was not renewed within thirty days', valid from 2025-01-01 with no end date.


```json
{
  "answer": "Legal",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal wrote policy definition; Support wiki conflicts on duration"
}
```

Answer: Legal


```json
{
  "answer": "Finance and Sales, who have conflicting ARR definitions (D-102 and D-103) both currently in force",
  "owner_team": "Finance",
  "source_id": "D-102, D-103",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance's D-102 and Sales's D-103 describe ARR differently"
}
```

Answer: Finance and Sales, who have conflicting ARR definitions (D-102 and D-103) both currently in force


```json
{
  "answer": "No. The current company position is five years after contract ends (Legal policy D-802, 2026-06-01). Support wiki's seven-year position (D-803) is superseded by the owning team's authoritative standard.",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Legal owns data_retention; their policy supersedes non-owner views."
}
```

Answer: No. The current company position is five years after contract ends (Legal policy D-802, 2026-06-01). Support wiki's seven-year position (D-803) is superseded by the owning team's authoritative standard.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No record of net promoter score in organizational memory."
}
```


```json
{
  "answer": "Yes",
  "owner_team": "Finance",
  "source_id": "FIN-POL-05",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Version 1 in force from 2025-01-01, still current"
}
```

Answer: Yes


```json
{
  "answer": "Head of People",
  "owner_team": "People",
  "source_id": "PPL-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "People team owns contractor definition, in force 2024-04-01, still current."
}
```

Answer: Head of People


```json
{
  "answer": "The General Counsel (Legal)",
  "owner_team": "Legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns the definition per organization governance structure."
}
```

Answer: The General Counsel (Legal)


```json
{
  "answer": null,
  "owner_team": "support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory defines severity 1 (2026-01-15 support) but not document location."
}
```


```json
{
  "answer": "No. Legal's current policy (D-802, from 2026-06-01) specifies five years. Support's seven-year statement (D-803, same date) is superseded per CP-ORG.",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support's definition contradicts Legal's (owner) position; Legal's prevails."
}
```

Answer: No. Legal's current policy (D-802, from 2026-06-01) specifies five years. Support's seven-year statement (D-803, same date) is superseded per CP-ORG.


```json
{
  "answer": "The Head of Finance",
  "owner_team": "Finance",
  "source_id": "FIN-POL-07",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns the definition of annual recurring revenue."
}
```

Answer: The Head of Finance


```json
{
  "answer": "committed subscription value recognised over the next twelve months, excluding one-off services",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-103 from Sales provided conflicting definition from June 2025."
}
```

Answer: committed subscription value recognised over the next twelve months, excluding one-off services


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No gross margin definition found in shared memory."
}
```


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains both definitions with no hierarchy or resolution rule."
}
```


```json
{
  "answer": "23 working days",
  "owner_team": "Engineering",
  "source_id": "N-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering owns concept; N-401 prevails per CP-ORG governance rule"
}
```

Answer: 23 working days


```json
{
  "answer": "Both stand: Engineering measures manufacturing lead time (confirmed order to despatch); Sales measures customer delivery lead time (purchase order to site delivery). They measure different fulfillment phases.",
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Different metrics, different scope. No precedence rule in memory."
}
```

Answer: Both stand: Engineering measures manufacturing lead time (confirmed order to despatch); Sales measures customer delivery lead time (purchase order to site delivery). They measure different fulfillment phases.


```json
{"answer": "No", "owner_team": "Finance", "source_id": "D-101", "policy_id": null, "unanswerable": false, "stale": true, "note": "D-101 valid on date. Superseded by D-102 on 2026-04-01."}
```

Answer: No


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Sales and Support use different active_customer definitions; memory provides no resolution policy."}
```


```json
{
  "answer": "No. Legal, which owns this definition, changed it to five years effective 2026-06-01.",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support's seven-year version predates Legal's authoritative five-year policy."
}
```

Answer: No. Legal, which owns this definition, changed it to five years effective 2026-06-01.


```json
{
  "answer": "Version 2: an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-402 (authoritative, support-owned) applied from 2026-01-15 onwards."
}
```

Answer: Version 2: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "Sales, specifically the VP Sales",
  "owner_team": "Sales",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Stated in Who owns what section of shared wiki."
}
```

Answer: Sales, specifically the VP Sales


```json
{
  "answer": "Ask the Legal team; the General Counsel is the accountable role for customer data retention policy.",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns data_retention concept per governance catalogue"
}
```

Answer: Ask the Legal team; the General Counsel is the accountable role for customer data retention policy.


```json
{"answer": "23 working days", "owner_team": "engineering", "source_id": "N-401", "policy_id": null, "unanswerable": false, "stale": false, "note": "Engineering's authoritative lead time figure from June 2026."}
```

Answer: 23 working days


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "Legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-801 applied on 2026-03-01. Superseded by D-802 from 2026-06-01."
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Net promoter score not found in organizational memory"}
```


```json
{
  "answer": "No. The company position is five years per Legal policy D-802 (effective 2026-06-01), not seven.",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": true,
  "note": "Support wiki position contradicted by Legal D-802 same day: 7 vs 5 years retention."
}
```

Answer: No. The company position is five years per Legal policy D-802 (effective 2026-06-01), not seven.


```json
{
  "answer": "9.8m EUR (Finance, N-102) stands; Finance owns ARR and CP-ORG grants ownership prevalence",
  "owner_team": "Finance",
  "source_id": "N-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales figure N-101 expired 2026-04-30; Finance N-102 remains valid"
}
```

Answer: 9.8m EUR (Finance, N-102) stands; Finance owns ARR and CP-ORG grants ownership prevalence


```json
{
  "answer": "Five years after the contract ends",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns definition; Version 2 from 2026-06-01 prevails"
}
```

Answer: Five years after the contract ends


```json
{
  "answer": "9.8m EUR (Finance) per D-102 definition excluding one-off services and notice period customers",
  "owner_team": "Finance",
  "source_id": "N-102",
  "policy_id": "D-102",
  "unanswerable": false,
  "stale": false,
  "note": "Sales figure N-101 stale as of 2026-04-30; Finance figure remains valid"
}
```

Answer: 9.8m EUR (Finance) per D-102 definition excluding one-off services and notice period customers


```json
{
  "answer": "a lead with a named budget holder and a stated timeframe",
  "owner_team": "sales",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition from 2025-10-01 remains current with no superseding updates"
}
```

Answer: a lead with a named budget holder and a stated timeframe


```json
{
  "answer": "five years after the contract ends",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal's authoritative definition prevails; Support's record retained as their view."
}
```

Answer: five years after the contract ends


```json
{
  "answer": "Engineering's 23 working days (N-401) stands; Engineering owns the lead_time concept per governance.",
  "owner_team": "Engineering",
  "source_id": "N-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Both records valid since 2026-06-01. Engineering owns lead_time; their record prevails."
}
```

Answer: Engineering's 23 working days (N-401) stands; Engineering owns the lead_time concept per governance.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Net promoter score not found in organizational memory."
}
```


```json
{
  "answer": "committed subscription value recognised over the next twelve months, excluding one-off services",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-101 was valid; competing D-103 from Sales overridden by Finance ownership rule."
}
```

Answer: committed subscription value recognised over the next twelve months, excluding one-off services


```json
{
  "answer": "Yes, Sales' definition of a qualified lead is still in force. Version 1, effective from 2025-10-01, remains current.",
  "owner_team": "Sales",
  "source_id": "SAL-POL-06",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition: a lead with a named budget holder and a stated timeframe."
}
```

Answer: Yes, Sales' definition of a qualified lead is still in force. Version 1, effective from 2025-10-01, remains current.


```json
{
  "answer": "Legal team",
  "owner_team": "legal",
  "source_id": "2026-06-01 legal data_retention",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns data retention policy. Current period: 5 years post-contract."
}
```

Answer: Legal team


```json
{
  "answer": "Sales team, in document SAL-DECK-Q1",
  "owner_team": "sales",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Figure valid through 2026-04-30; superseded by Finance's 9.8m EUR"
}
```

Answer: Sales team, in document SAL-DECK-Q1


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No record of net promoter score definition in shared memory."
}
```


```json
{
  "answer": "No. Legal updated the company position on 2026-06-01 to five years (D-802). The Support wiki entry (D-803) is marked non-authoritative and has been superseded.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support wiki contradicts authoritative legal policy from June 2026"
}
```

Answer: No. Legal updated the company position on 2026-06-01 to five years (D-802). The Support wiki entry (D-803) is marked non-authoritative and has been superseded.


```json
{
  "answer": "Sales",
  "owner_team": "Sales",
  "source_id": "SAL-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Governance catalogue lists Sales as owner, VP Sales accountable"
}
```

Answer: Sales


```json
{
  "answer": null,
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Current definition held by finance since 2026-04-01, excludes one-off services and notice period customers."
}
```


```json
{
  "answer": "1",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 v1 valid 2025-01-01 to 2026-03-31. Superseded by D-102 v2 from 2026-04-01."
}
```

Answer: 1


```json
{
  "answer": "Sales and Engineering both provided definitions; Sales (D-602) is more recent",
  "owner_team": "Sales",
  "source_id": "D-602",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two valid definitions coexist. Sales' definition (2025-07-01) supersedes Engineering's."
}
```

Answer: Sales and Engineering both provided definitions; Sales (D-602) is more recent


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "No total headcount figure recorded in memory"}
```


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No definition of gross margin found in organizational memory."
}
```


```json
{"answer": "customer records are kept for seven years after the contract ends", "owner_team": "Legal", "source_id": "LEG-POL-01", "policy_id": null, "unanswerable": false, "stale": true, "note": "Version 1 superseded by Version 2 on 2026-06-01"}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "Finance's definition applies (more recent): any person invoicing the company who is not on payroll",
  "owner_team": "Finance",
  "source_id": "D-502",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition later than People's (2025-08-01 vs 2024-04-01); both currently valid"
}
```

Answer: Finance's definition applies (more recent): any person invoicing the company who is not on payroll


```json
{
  "answer": "Finance's 9.8m EUR figure (N-102) stands. It applies the current rule D-102: committed subscription value for next 12 months, excluding one-off services and customers in notice period, valid from 2026-04-01 onwards.",
  "owner_team": "finance",
  "source_id": "N-102",
  "policy_id": "D-102",
  "unanswerable": false,
  "stale": false,
  "note": "Sales figure (N-101: 12.4m) expired 2026-04-30. Finance figure current."
}
```

Answer: Finance's 9.8m EUR figure (N-102) stands. It applies the current rule D-102: committed subscription value for next 12 months, excluding one-off services and customers in notice period, valid from 2026-04-01 onwards.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": "N-201, N-202",
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Two definitions valid simultaneously; no precedence rule provided"
}
```


```json
{
  "answer": "9.8m EUR",
  "owner_team": "Finance",
  "source_id": "N-102",
  "policy_id": "D-102",
  "unanswerable": false,
  "stale": false,
  "note": "Finance figure valid from 2026-01-01 ongoing; Sales figure expired 2026-04-30."
}
```

Answer: 9.8m EUR


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-802 (LEG-POL-04) is authoritative from legal. D-803 from support conflicts but is non-authoritative."
}
```

Answer: LEG-POL-04


```json
{
  "answer": "The people team owns the definition of a contractor",
  "owner_team": "people",
  "source_id": "D-501",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Head of People owns contractor definition; designated in concept_ownership"
}
```

Answer: The people team owns the definition of a contractor


```json
{
  "answer": "Support owns the most recent definition; Sales provided an earlier version",
  "owner_team": "Support",
  "source_id": "D-202",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two valid conflicting definitions exist; chose most recent"
}
```

Answer: Support owns the most recent definition; Sales provided an earlier version


```json
{
  "answer": null,
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains only 2026 ARR figures, no 2027 target"
}
```


```json
{"answer": "Sales", "owner_team": "Finance", "source_id": "SAL-DECK-Q1", "policy_id": null, "unanswerable": false, "stale": false, "note": "Sales reported 12.4m EUR for period 2026-01-01 to 2026-04-30"}
```

Answer: Sales


```json
{"answer": "Finance: 9.8m EUR", "owner_team": "Finance", "source_id": "N-102", "policy_id": null, "unanswerable": false, "stale": false, "note": "Finance figure valid 2026-01-01 onwards; Sales figure expired 2026-04-30"}
```

Answer: Finance: 9.8m EUR


```json
{
  "answer": "Support team, as they own the current definition via their policy (D-402). However, Engineering also defines severity 1 (D-403), suggesting coordination may be needed.",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": "D-403",
  "unanswerable": false,
  "stale": false,
  "note": "Conflict: Support policy (D-402) and Engineering wiki (D-403) have differing severity 1 definitions."
}
```

Answer: Support team, as they own the current definition via their policy (D-402). However, Engineering also defines severity 1 (D-403), suggesting coordination may be needed.


```json
{
  "answer": null,
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains 2026 ARR actuals but no 2027 target."
}
```


```json
{
  "answer": "No. The company position changed to five years retention as of 2026-06-01 per Legal policy D-802.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": true,
  "note": "Support wiki entry D-803 has not been updated to reflect the policy change from Legal D-802"
}
```

Answer: No. The company position changed to five years retention as of 2026-06-01 per Legal policy D-802.


```json
{
  "answer": "Sales (contract-based) and Support (activity-based); conflicting active definitions",
  "owner_team": "Sales and Support",
  "source_id": "D-201, D-202",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two active definitions with conflicting criteria both currently in effect"
}
```

Answer: Sales (contract-based) and Support (activity-based); conflicting active definitions


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "Finance",
  "source_id": "D-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR; D-102 (valid 2026-04-01, open) prevails over D-103."
}
```

Answer: FIN-POL-07


```json
{
  "answer": "General Counsel",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Accountable role within Legal team for data_retention"
}
```

Answer: General Counsel


```json
{
  "answer": "41 calendar days",
  "owner_team": "sales",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales lead time from PO to delivery on site; engineering also measures 23 working days from order to despatch."
}
```

Answer: 41 calendar days


```json
{
  "answer": "Legal",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal recorded current v2 policy. Support also records conflicting definition."
}
```

Answer: Legal


```json
{
  "answer": "committed subscription value recognised over the next twelve months, excluding one-off services",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Finance's D-101 in force; Sales' D-103 also concurrent; D-101 later superseded by D-102."
}
```

Answer: committed subscription value recognised over the next twelve months, excluding one-off services


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "Legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-801 was valid 2024-01-01 to 2026-05-31. Later superseded by D-802."
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "No",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 valid 2025-12-31 excluded only one-off services; D-102 added notice period exclusion from 2026-04-01"
}
```

Answer: No


```json
{
  "answer": "Sales team",
  "owner_team": "sales",
  "source_id": "D-602",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales defines order lead time as calendar days from purchase order to delivery. Engineering has alternative definition."
}
```

Answer: Sales team


```json
{
  "answer": "Head of Finance",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR concept; Head of Finance must approve"
}
```

Answer: Head of Finance


```json
{"answer": "an outage affecting any customer with no workaround, or any confirmed data loss", "owner_team": "Support", "source_id": "D-402", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "Support owns concept; their current definition prevails over Engineering's."}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "Legal",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal policy current; Support has conflicting definition"
}
```

Answer: Legal


```json
{
  "answer": "318",
  "owner_team": "sales",
  "source_id": "SAL-REP-JUL",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Authoritative count from sales team, recorded July 2026"
}
```

Answer: 318


```json
{
  "answer": "No",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 was active then; excluded one-off services only, not notice period customers."
}
```

Answer: No


```json
{
  "answer": "Finance",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": "most recent definition is authoritative",
  "unanswerable": false,
  "stale": false,
  "note": "Finance redefined in 2025, superseding People's 2024 definition"
}
```

Answer: Finance


```json
{
  "answer": "committed subscription value recognised over the next twelve months, excluding one-off services",
  "owner_team": "finance",
  "source_id": "2025-01-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance's definition; sales defined ARR differently on 2025-06-01"
}
```

Answer: committed subscription value recognised over the next twelve months, excluding one-off services


```json
{
  "answer": "Finance's definition applies: any person invoicing the company who is not on payroll",
  "owner_team": "finance",
  "source_id": "D-502",
  "policy_id": "D-502",
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition (Aug 2025) more recent than People's (Apr 2024); both valid"
}
```

Answer: Finance's definition applies: any person invoicing the company who is not on payroll


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No ARR target for 2027 found in company records."
}
```


```json
{"answer": "LEG-POL-04", "owner_team": "Legal", "source_id": "LEG-POL-04", "policy_id": null, "unanswerable": false, "stale": false, "note": "LEG-POL-04 version 2 in force from 2026-06-01, still current"}
```

Answer: LEG-POL-04


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": "D-402, D-403",
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Support (D-402) and Engineering (D-403) have conflicting active definitions"
}
```


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": "N-201, N-202",
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Sales and Support use different active_customer definitions; both figures are valid but measure different populations."
}
```


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Support owns severity 1 incident. Their current definition (D-402, valid 2026-01-15+) prevails over Engineering's conflicting definition."
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{"answer": "No. Engineering's 2025-11-01 definition (D-403) is non-authoritative. Support owns this concept and issued an authoritative definition (D-402) on 2026-01-15.", "owner_team": "support", "source_id": "D-402", "policy_id": "CP-ORG", "unanswerable": false, "stale": true, "note": "Engineering's definition is non-authoritative; Support's later authoritative definition prevails."}
```

Answer: No. Engineering's 2025-11-01 definition (D-403) is non-authoritative. Support owns this concept and issued an authoritative definition (D-402) on 2026-01-15.


```json
{
  "answer": "23 working days",
  "owner_team": "engineering",
  "source_id": "N-401",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "N-401 is authoritative and valid from 2026-06-01 onward."
}
```

Answer: 23 working days


```json
{"answer": null, "owner_team": "people", "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Memory contains headcount plan but not current total headcount."}
```


```json
{
  "answer": "any person invoicing the company who is not on payroll",
  "owner_team": "finance",
  "source_id": "D-502",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition D-502 (2025-08-01) more recent than People's D-501 (2024-04-01)."
}
```

Answer: any person invoicing the company who is not on payroll


```json
{
  "answer": null,
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains only 2026 ARR figures, no 2027 target recorded."
}
```


```json
{
  "answer": "Legal team",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal team recorded the current data retention policy definition."
}
```

Answer: Legal team


```json
{
  "answer": "318",
  "owner_team": "sales",
  "source_id": "N-201",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales-recorded authoritative figure; support's 402 count deferred."
}
```

Answer: 318


```json
{
  "answer": "9.8m EUR",
  "owner_team": "Finance",
  "source_id": "FIN-STMT-Q1",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR definition; their current report prevails over Sales."
}
```

Answer: 9.8m EUR


```json
{
  "answer": "a person engaged under a services agreement with no employment relationship",
  "owner_team": "People",
  "source_id": "D-501",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "People owns contractor; their definition prevails per CP-ORG."
}
```

Answer: a person engaged under a services agreement with no employment relationship


```json
{
  "answer": "an outage affecting more than one customer with no workaround",
  "owner_team": "Support",
  "source_id": "D-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Support-owned definition prevailed over Engineering's competing definition on that date."
}
```

Answer: an outage affecting more than one customer with no workaround


```json
{
  "answer": "No. Version 1 ended 2026-03-31; version 2 in force from 2026-04-01.",
  "owner_team": "Finance",
  "source_id": "FIN-POL-04",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "Version 1 superseded by version 2 from 2026-04-01."
}
```

Answer: No. Version 1 ended 2026-03-31; version 2 in force from 2026-04-01.


```json
{
  "answer": "Engineering's order lead time of 23 working days stands. Engineering owns the definition of order lead time.",
  "owner_team": "Engineering",
  "source_id": "ENG-REP-JUN",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering owns the order lead time definition; their report prevails per CP-ORG."
}
```

Answer: Engineering's order lead time of 23 working days stands. Engineering owns the definition of order lead time.


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": false,
  "note": "Two rules in force: Legal 5yr, Support 7yr. Legal preferred."
}
```

Answer: LEG-POL-04


```json
{
  "answer": "The Support Lead. Support owns the definition of severity 1 incidents.",
  "owner_team": "Support",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support owns severity 1 incident definition per org ownership rules."
}
```

Answer: The Support Lead. Support owns the definition of severity 1 incidents.


```json
{
  "answer": "Engineering; working days from confirmed order to despatch from the works",
  "owner_team": "engineering",
  "source_id": "2025-05-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales records a different metric: calendar days to customer site delivery"
}
```

Answer: Engineering; working days from confirmed order to despatch from the works


```json
{
  "answer": "Sales (VP Sales accountable role)",
  "owner_team": "Sales",
  "source_id": "SAL-POL-06",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns qualified_lead concept per governance catalogue; VP Sales is accountable role"
}
```

Answer: Sales (VP Sales accountable role)


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Conflicting sales definition (SAL-WIKI-11) also currently valid; finance definition chosen as authoritative."
}
```

Answer: FIN-POL-07


```json
{
  "answer": "Both Finance and Sales teams must agree. They publish conflicting ARR definitions: Finance defines it as subscription value excluding one-off services and notice-period customers; Sales includes one-off services over signed contracts.",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance and Sales report different ARR values (9.8m vs 12.4m EUR)"
}
```

Answer: Both Finance and Sales teams must agree. They publish conflicting ARR definitions: Finance defines it as subscription value excluding one-off services and notice-period customers; Sales includes one-off services over signed contracts.


```json
{
  "answer": "Finance: 9.8m EUR",
  "owner_team": "Finance",
  "source_id": "FIN-STMT-Q1",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns definition; Finance figure prevails over Sales figure per CP-ORG."
}
```

Answer: Finance: 9.8m EUR


```json
{
  "answer": "Legal",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns D-802 policy; Support recorded conflicting D-803"
}
```

Answer: Legal


```json
{"answer": "sales", "owner_team": "sales", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "Sales team reported 12.4m EUR on 2026-01-01"}
```

Answer: sales


```json
{
  "answer": "Support (Support Lead is the accountable role)",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support owns severity 1 incident concept per governance catalogue"
}
```

Answer: Support (Support Lead is the accountable role)


```json
{"answer": "FIN-POL-07", "owner_team": "Finance", "source_id": "FIN-POL-07", "policy_id": null, "unanswerable": false, "stale": false, "note": "Version 2, in force from 2026-04-01"}
```

Answer: FIN-POL-07


```json
{"answer": "1", "owner_team": "finance", "source_id": "D-101", "policy_id": null, "unanswerable": false, "stale": false, "note": "Finance (D-101) and sales (D-103) both had version 1 in force on this date"}
```

Answer: 1


```json
{
  "answer": "Legal's policy (D-802): five years after contract ends. Support contradicts with seven years (D-803).",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Both effective 2026-06-01; Legal is authoritative; active contradiction."
}
```

Answer: Legal's policy (D-802): five years after contract ends. Support contradicts with seven years (D-803).


```json
{
  "answer": "Sales",
  "owner_team": "Finance",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Sales reported 12.4m EUR (SAL-DECK-Q1, valid 2026-01-01 to 2026-04-30). Now stale."
}
```

Answer: Sales


```json
{
  "answer": "Version 1",
  "owner_team": "Support",
  "source_id": "SUP-POL-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Version 1 was in force 2025-03-01 to 2026-01-14. Now superseded by Version 2."
}
```

Answer: Version 1


```json
{
  "answer": "Sales is accountable; defined as calendar days from customer's purchase order to delivery on site",
  "owner_team": "sales",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales defined order lead time 2025-07-01; Engineering defines separate manufacturing lead time metric"
}
```

Answer: Sales is accountable; defined as calendar days from customer's purchase order to delivery on site


```json
{
  "answer": "Ask the General Counsel (legal team)",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal team owns customer data retention policy as of 2026-06-01"
}
```

Answer: Ask the General Counsel (legal team)


```json
{
  "answer": "Legal team is accountable for customer data retention policy",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal policy most recently updated 2026-06-01 to five years post-contract end"
}
```

Answer: Legal team is accountable for customer data retention policy


```json
{
  "answer": "Finance's 9.8m EUR figure stands: ARR is committed subscription value over next twelve months, excluding one-off services and customers in notice period",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": "2026-04-01",
  "unanswerable": false,
  "stale": false,
  "note": "Sales definition (12.4m) includes one-off services; Finance definition (9.8m) excludes them"
}
```

Answer: Finance's 9.8m EUR figure stands: ARR is committed subscription value over next twelve months, excluding one-off services and customers in notice period


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-102 (finance, authoritative, 2026-04-01 forward) prevails over D-103 (sales, non-authoritative)"
}
```

Answer: FIN-POL-07


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "Finance",
  "source_id": "FIN-POL-07",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance's Version 2 ARR definition in force from 2026-04-01, still current."
}
```

Answer: FIN-POL-07


```json
{
  "answer": "Yes, a lead with a named budget holder and a stated timeframe",
  "owner_team": "Sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition valid from 2025-10-01 with no end date."
}
```

Answer: Yes, a lead with a named budget holder and a stated timeframe


```json
{
  "answer": "1",
  "owner_team": "support",
  "source_id": "D-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "D-401 was authoritative; D-403 conflicted but non-authoritative."
}
```

Answer: 1


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Support owns severity 1 incidents. D-402 (support, authoritative) supersedes D-403 (engineering, non-authoritative)."
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "an outage affecting more than one customer with no workaround",
  "owner_team": "support",
  "source_id": "D-401",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-401 primary from support; D-403 engineering criterion also active"
}
```

Answer: an outage affecting more than one customer with no workaround


```json
{
  "answer": "1",
  "owner_team": "support",
  "source_id": "D-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "D-401 authoritative on 2025-12-01; superseded by D-402 on 2026-01-15"
}
```

Answer: 1


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-801 valid through 2026-05-31. Superseded by D-802 from 2026-06-01."
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "Finance team (definition recorded 2025-08-01); people team also recorded definition (2024-04-01)",
  "owner_team": "finance",
  "source_id": "D-502",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two teams recorded conflicting definitions; finance has more recent version"
}
```

Answer: Finance team (definition recorded 2025-08-01); people team also recorded definition (2024-04-01)


```json
{
  "answer": "people",
  "owner_team": "people",
  "source_id": "D-501",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "people team owns contractor concept; Head of People is owner role"
}
```

Answer: people


```json
{"answer": "9.8m EUR (Finance report N-102)", "owner_team": "Finance", "source_id": "N-102", "policy_id": "CP-ORG", "unanswerable": false, "stale": true, "note": "Finance owns ARR; CP-ORG rule applies. Sales figure expired 2026-04-30."}
```

Answer: 9.8m EUR (Finance report N-102)


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Net promoter score not found in organization memory."
}
```


```json
{
  "answer": "No. Version 1 (D-101) expired 2026-03-31 and is superseded by D-102 (valid from 2026-04-01).",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "ARR v1 definition expired; v3 (D-102) now governs."
}
```

Answer: No. Version 1 (D-101) expired 2026-03-31 and is superseded by D-102 (valid from 2026-04-01).


```json
{
  "answer": "Yes. Finance defined churn on 2025-01-01 as customers whose contract ended in the period and was not renewed within thirty days. No superseding definition appears in the memory.",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Memory labels it 'churn', not explicitly 'logo churn'"
}
```

Answer: Yes. Finance defined churn on 2025-01-01 as customers whose contract ended in the period and was not renewed within thirty days. No superseding definition appears in the memory.


```json
{
  "answer": "Sales",
  "owner_team": "sales",
  "source_id": "D-602",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-602 defines customer order-to-delivery lead time"
}
```

Answer: Sales


```json
{
  "answer": "The VP Sales",
  "owner_team": "Sales",
  "source_id": "SAL-POL-06",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "VP Sales owns the qualified lead definition per organizational records."
}
```

Answer: The VP Sales


```json
{
  "answer": "Finance definition from 2025-08-01 applies: 'any person invoicing the company who is not on payroll'. People's 2024 definition required a services agreement with no employment relationship—substantively different.",
  "owner_team": "finance",
  "source_id": "2025-08-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance definition is more recent; no explicit policy resolves conflict."
}
```

Answer: Finance definition from 2025-08-01 applies: 'any person invoicing the company who is not on payroll'. People's 2024 definition required a services agreement with no employment relationship—substantively different.


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Gross margin definition not found in shared memory."}
```


```json
{
  "answer": "Version 2",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-402 effective from 2026-01-15; D-401 expired 2026-01-14"
}
```

Answer: Version 2


```json
{
  "answer": null,
  "owner_team": "people",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains engineering headcount growth plan (S-105) but not total company headcount."
}
```


```json
{
  "answer": "The sales team must be asked to change the definition of a qualified lead.",
  "owner_team": "sales",
  "source_id": "2025-10-01",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team owns the qualified_lead concept definition."
}
```

Answer: The sales team must be asked to change the definition of a qualified lead.


```json
{
  "answer": "41 calendar days",
  "owner_team": "sales",
  "source_id": "N-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Customer purchase order to on-site delivery metric; engineering also reports 23 working days (N-401)"
}
```

Answer: 41 calendar days


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "No definition of 'logo churn' found in memory records."
}
```


```json
{
  "answer": "23 working days",
  "owner_team": "Engineering",
  "source_id": "ENG-REP-JUN",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering owns definition. Sales measured calendar days; Engineering's working days prevails."
}
```

Answer: 23 working days


```json
{
  "answer": "23 working days",
  "owner_team": "Engineering",
  "source_id": "ENG-REP-JUN",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering owns the concept; both teams reported conflicting figures for 2026-06-01."
}
```

Answer: 23 working days


```json
{
  "answer": "people",
  "owner_team": "people",
  "source_id": "D-501",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Finance also recorded a different definition (D-502)"
}
```

Answer: people


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Net promoter score definition not present in memory."}
```


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "No record of gross margin definition found in organizational memory."}
```


```json
{
  "answer": "Sales",
  "owner_team": "Sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns qualified lead concept; VP Sales is accountable role."
}
```

Answer: Sales


```json
{"answer": "Finance and Sales must both agree. Both teams have recorded different active definitions of ARR: Finance defines it in D-102 (committed subscription value, excluding one-off services and customers in notice period, from 2026-04-01 onward) while Sales defines it in D-103 (total value of contracts signed, including one-off services, from 2025-06-01 onward). Changing ARR calculation requires aligning these conflicting definitions.", "owner_team": "Finance and Sales", "source_id"

Answer: Finance and Sales must both agree. Both teams have recorded different active definitions of ARR: Finance defines it in D-102 (committed subscription value, excluding one-off services and customers in notice period, from 2026-04-01 onward) while Sales defines it in D-103 (total value of contracts signed, including one-off services, from 2025-06-01 onward). Changing ARR calculation requires aligning these conflicting definitions.

Multiple active, conflicting ARR definitions from two teams.


```json
{
  "answer": "LEG-POL-04",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": false,
  "note": "D-802 (5 years) chosen over conflicting D-803 (7 years); both valid from 2026-06-01"
}
```

Answer: LEG-POL-04


```json
{
  "answer": "Legal team (General Counsel)",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "General Counsel is the accountable role for data retention policy"
}
```

Answer: Legal team (General Counsel)


```json
{
  "answer": "Engineering Manager",
  "owner_team": "Engineering",
  "source_id": "ENG-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering Manager owns the order lead time definition, in force from 2025-05-01"
}
```

Answer: Engineering Manager


```json
{
  "answer": "Engineering Manager",
  "owner_team": "Engineering",
  "source_id": "ENG-POL-02",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Governance catalogue establishes Engineering as owner with Engineering Manager accountable"
}
```

Answer: Engineering Manager


```json
{
  "answer": "318",
  "owner_team": "sales",
  "source_id": "N-201",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support also reported 402. Sales uses contract-based definition; support uses activity-based."
}
```

Answer: 318


```json
{
  "answer": "No",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 excluded one-off services only, not notice period customers. D-102 added that exclusion on 2026-04-01."
}
```

Answer: No


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "N-201",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns concept. Both figures valid but differ by definition used."
}
```

Answer: 318


```json
{
  "answer": "41 calendar days",
  "owner_team": "sales",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales lead time: customer PO to delivery on site. Engineering also records 23 working days."
}
```

Answer: 41 calendar days


```json
{
  "answer": null,
  "owner_team": "Finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains 2026 actuals only, no 2027 target recorded."
}
```


```json
{"answer": "Engineering Manager", "owner_team": "Engineering", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "From governance structure: Engineering Manager owns definition"}
```

Answer: Engineering Manager


```json
{
  "answer": "Engineering's record stands: 23 working days from confirmed order to despatch. Sales reports 41 calendar days but their record is non-authoritative.",
  "owner_team": "engineering",
  "source_id": "N-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering Manager owns lead_time concept; authoritative record prevails."
}
```

Answer: Engineering's record stands: 23 working days from confirmed order to despatch. Sales reports 41 calendar days but their record is non-authoritative.


```json
{
  "answer": "No, superseded by 2026-04-01 update which added exclusion of customers in notice period",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "2025-01-01 definition replaced by refined 2026-04-01 version"
}
```

Answer: No, superseded by 2026-04-01 update which added exclusion of customers in notice period


```json
{
  "answer": "Five years after contract ends (Legal definition D-802 from 2026-06-01)",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": false,
  "note": "Support record D-803 states seven years. Conflict unresolved in memory."
}
```

Answer: Five years after contract ends (Legal definition D-802 from 2026-06-01)


```json
{
  "answer": "23 working days",
  "owner_team": "Engineering",
  "source_id": "N-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering's figure prevails over Sales' competing entry per CP-ORG"
}
```

Answer: 23 working days


```json
{
  "answer": "No. The authoritative company policy is five years after contract end, effective June 1, 2026.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": true,
  "note": "D-802 is authoritative; D-803 is Support's non-authoritative view."
}
```

Answer: No. The authoritative company policy is five years after contract end, effective June 1, 2026.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Support (D-402) and Engineering (D-403) definitions differ; no company-wide resolution documented."
}
```


```json
{
  "answer": "Yes, Finance definition of logo churn is still in force, effective from 2025-01-01",
  "owner_team": "Finance",
  "source_id": "FIN-POL-05",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Version 1 remains current as of today."
}
```

Answer: Yes, Finance definition of logo churn is still in force, effective from 2025-01-01


```json
{
  "answer": "Sales team reported 12.4m EUR in SAL-DECK-Q1",
  "owner_team": "Sales",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Record valid 2026-01-01 to 2026-04-30, now expired as of 2026-09-07"
}
```

Answer: Sales team reported 12.4m EUR in SAL-DECK-Q1


```json
{
  "answer": "Support",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering D-403 also currently valid"
}
```

Answer: Support


```json
{
  "answer": "No. Support owns the severity 1 definition. The company uses Support's Version 2 (2026-01-15): 'an outage affecting any customer with no workaround, or any confirmed data loss.'",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering's definition is Engineering's view; Support owns it."
}
```

Answer: No. Support owns the severity 1 definition. The company uses Support's Version 2 (2026-01-15): 'an outage affecting any customer with no workaround, or any confirmed data loss.'


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "legal",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Policy superseded by 2026-06-01 legal entry: five years"
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "Version 2",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-403 also active with different definition"
}
```

Answer: Version 2


```json
{
  "answer": "an outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "Support",
  "source_id": "D-402",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-402 prevails over concurrent D-403 per ownership rule"
}
```

Answer: an outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "318",
  "owner_team": "sales",
  "source_id": null,
  "policy_id": "2024-09-01",
  "unanswerable": false,
  "stale": false,
  "note": "Sales definition (live contract) applied as authoritative over support's ticket-based metric."
}
```

Answer: 318


```json
{
  "answer": "41 calendar days",
  "owner_team": "Sales",
  "source_id": "N-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Measures purchase order to on-site delivery; Engineering reports different phase metric."
}
```

Answer: 41 calendar days


```json
{"answer": null, "owner_team": "Finance", "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Memory contains current ARR figures for 2026, not 2027 targets."}
```


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Gross margin is not defined in the shared memory."
}
```


```json
{
  "answer": "No. Finance ARR version 1 expired 2026-03-31, replaced by version 2.",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 expired and superseded. D-103 (sales v1) remains active."
}
```

Answer: No. Finance ARR version 1 expired 2026-03-31, replaced by version 2.


```json
{
  "answer": "Yes, it is currently valid; however, Support's 2026-01-15 definition (D-402) also applies.",
  "owner_team": "engineering",
  "source_id": "D-403",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two conflicting definitions are currently valid for severity 1 incidents."
}
```

Answer: Yes, it is currently valid; however, Support's 2026-01-15 definition (D-402) also applies.


```json
{
  "answer": "customer records are kept for seven years after the contract ends",
  "owner_team": "Legal",
  "source_id": "D-801",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Valid on 2026-03-01 but superseded on 2026-06-01"
}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "an outage affecting more than one customer with no workaround",
  "owner_team": "Support",
  "source_id": "D-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "D-401 (Support owner) prevailed over concurrent D-403 per CP-ORG"
}
```

Answer: an outage affecting more than one customer with no workaround


```json
{
  "answer": "Engineering's 23 working days (N-401) stands as the authoritative lead time measure.",
  "owner_team": "engineering",
  "source_id": "N-401",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Engineering owns the lead_time concept; its authoritative record prevails per CP-ORG."
}
```

Answer: Engineering's 23 working days (N-401) stands as the authoritative lead time measure.


```json
{"answer": "customer records are kept for seven years after the contract ends", "owner_team": "Legal", "source_id": "D-801", "policy_id": null, "unanswerable": false, "stale": true, "note": "D-801 superseded by D-802 on 2026-06-01"}
```

Answer: customer records are kept for seven years after the contract ends


```json
{
  "answer": "No. Support's definition (D-402) from 2026-01-15 supersedes it and defines severity 1 differently.",
  "owner_team": "Support",
  "source_id": "D-403",
  "policy_id": "D-402",
  "unanswerable": false,
  "stale": true,
  "note": "Engineering's definition conflicts with Support's more recent 2026-01-15 definition, both currently valid."
}
```

Answer: No. Support's definition (D-402) from 2026-01-15 supersedes it and defines severity 1 differently.


```json
{
  "answer": "Both are valid; they measure different fulfillment phases",
  "owner_team": null,
  "source_id": "D-601, D-602",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering: order→despatch (working days); Sales: PO→delivery (calendar days)"
}
```

Answer: Both are valid; they measure different fulfillment phases


```json
{
  "answer": null,
  "owner_team": "People",
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Memory contains only engineering headcount growth plan for 2027, not current total."
}
```


```json
{
  "answer": "Support via the Support Lead, who owns the incident_severity_1 concept",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Concept ownership determines decision authority"
}
```

Answer: Support via the Support Lead, who owns the incident_severity_1 concept


```json
{
  "answer": "Support team, accountable role: Support Lead",
  "owner_team": "Support",
  "source_id": "SUP-POL-03",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support owns severity 1 incident concept per governance catalogue"
}
```

Answer: Support team, accountable role: Support Lead


```json
{"answer": "LEG-POL-04", "owner_team": "Legal", "source_id": "D-802", "policy_id": "CP-ORG", "unanswerable": false, "stale": false, "note": "Legal owns the concept; D-802 prevails over D-803 per CP-ORG"}
```

Answer: LEG-POL-04


```json
{
  "answer": "Support",
  "owner_team": "support",
  "source_id": "2026-01-15 (support) incident_severity_1",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Support owns most recent definition; note engineering also defined severity 1 differently"
}
```

Answer: Support


```json
{
  "answer": "No, version 1 is no longer in force (valid until 2026-03-31; version 2 took effect 2026-04-01)",
  "owner_team": "finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "V1 expired; V2 now authoritative"
}
```

Answer: No, version 1 is no longer in force (valid until 2026-03-31; version 2 took effect 2026-04-01)


```json
{
  "answer": "Both stand, measuring different lead time segments: Engineering reports 23 working days from confirmed order to despatch (D-601/N-401); Sales reports 41 calendar days from PO to on-site delivery (D-602/N-402).",
  "owner_team": null,
  "source_id": "D-601, D-602, N-401, N-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Both definitions valid; measure different process segments"
}
```

Answer: Both stand, measuring different lead time segments: Engineering reports 23 working days from confirmed order to despatch (D-601/N-401); Sales reports 41 calendar days from PO to on-site delivery (D-602/N-402).


```json
{
  "answer": "9.8m EUR (Finance)",
  "owner_team": "Finance",
  "source_id": "N-102",
  "policy_id": "D-102",
  "unanswerable": false,
  "stale": false,
  "note": "Finance figure remains valid; Sales figure stale since 2026-04-30. D-102 definition governs."
}
```

Answer: 9.8m EUR (Finance)


```json
{"answer": "Version 1", "owner_team": "Finance", "source_id": "FIN-POL-04", "policy_id": null, "unanswerable": false, "stale": true, "note": "Version 1 in force 2025-01-01 to 2026-03-31; superseded by Version 2 on 2026-04-01"}
```

Answer: Version 1


```json
{
  "answer": "Support - they own the incident_severity_1 policy definition recorded as SUP-POL-03",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Engineering has concurrent definition D-403; coordination may be needed"
}
```

Answer: Support - they own the incident_severity_1 policy definition recorded as SUP-POL-03


```json
{
  "answer": "Both sales and support teams own competing definitions. Sales defines it as having a live contract (D-201, valid since 2024-09-01); support defines it as having opened a ticket in ninety days (D-202, valid since 2025-02-01).",
  "owner_team": null,
  "source_id": "D-201, D-202",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Two teams own conflicting definitions, both currently valid."
}
```

Answer: Both sales and support teams own competing definitions. Sales defines it as having a live contract (D-201, valid since 2024-09-01); support defines it as having opened a ticket in ninety days (D-202, valid since 2025-02-01).


```json
{
  "answer": "No. Legal redefined the policy to five years effective 2026-06-01 (D-802). The Support wiki (D-803) still states seven years but that is superseded.",
  "owner_team": "legal",
  "source_id": "D-802",
  "policy_id": "D-802",
  "unanswerable": false,
  "stale": true,
  "note": "Legal's policy (5 years) supersedes Support wiki (7 years) from 2026-06-01."
}
```

Answer: No. Legal redefined the policy to five years effective 2026-06-01 (D-802). The Support wiki (D-803) still states seven years but that is superseded.


```json
{"answer": null, "owner_team": null, "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Gross margin not defined in shared memory records."}
```


```json
{"answer": null, "owner_team": "Finance", "source_id": null, "policy_id": null, "unanswerable": true, "stale": false, "note": "Memory contains 2026 ARR reports only, no 2027 target."}
```


```json
{
  "answer": "A person engaged under a services agreement with no employment relationship. People owns the definition; their record prevails per CP-ORG.",
  "owner_team": "People",
  "source_id": "PPL-POL-02",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "People (owner) definition supersedes Finance view per conflict rule."
}
```

Answer: A person engaged under a services agreement with no employment relationship. People owns the definition; their record prevails per CP-ORG.


```json
{
  "answer": "committed subscription value recognised over the next twelve months, excluding one-off services",
  "owner_team": "finance",
  "source_id": null,
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Finance definition from 2025-01-01; superseded on 2026-04-01"
}
```

Answer: committed subscription value recognised over the next twelve months, excluding one-off services


```json
{
  "answer": "5 years after the contract ends, per Legal",
  "owner_team": "Legal",
  "source_id": "D-802",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns concept; both records valid 2026-06-01. Owning team prevails."
}
```

Answer: 5 years after the contract ends, per Legal


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "SAL-REP-JUL",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Sales owns the definition. Their count prevails over Support's 402."
}
```

Answer: 318


```json
{
  "answer": "The General Counsel at Legal",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns the definition; current policy requires five-year retention after contract end."
}
```

Answer: The General Counsel at Legal


```json
{"answer": "The sales team", "owner_team": "sales", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "Sales team defined qualified_lead on 2025-10-01"}
```

Answer: The sales team


```json
{
  "answer": "No. D-101 expired on 2026-03-31 and is no longer in force.",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "Superseded by D-102 effective 2026-04-01"
}
```

Answer: No. D-101 expired on 2026-03-31 and is no longer in force.


```json
{
  "answer": null,
  "owner_team": null,
  "source_id": null,
  "policy_id": null,
  "unanswerable": true,
  "stale": false,
  "note": "Net promoter score not found in the shared memory."
}
```


```json
{
  "answer": "Sales team, document SAL-DECK-Q1",
  "owner_team": "sales",
  "source_id": "N-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales reported 12.4m EUR ARR for Q1 2026"
}
```

Answer: Sales team, document SAL-DECK-Q1


```json
{
  "answer": "Yes. A lead with a named budget holder and a stated timeframe.",
  "owner_team": "Sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Definition current, valid since 2025-10-01 with no expiration set"
}
```

Answer: Yes. A lead with a named budget holder and a stated timeframe.


```json
{
  "answer": "318",
  "owner_team": "Sales",
  "source_id": "N-201",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales reports 318 (contract-based definition). Support reports 402 (activity-based)."
}
```

Answer: 318


```json
{
  "answer": "An outage affecting any customer with no workaround, or any confirmed data loss",
  "owner_team": "support",
  "source_id": "2026-01-15 incident_severity_1",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Most recent definition from support, superseded earlier engineering and support versions"
}
```

Answer: An outage affecting any customer with no workaround, or any confirmed data loss


```json
{
  "answer": "FIN-POL-07",
  "owner_team": "finance",
  "source_id": "D-102",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Authoritative definition from Finance, valid 2026-04-01 onwards"
}
```

Answer: FIN-POL-07


```json
{
  "answer": "No, it expired on 2026-03-31",
  "owner_team": "Finance",
  "source_id": "D-101",
  "policy_id": null,
  "unanswerable": false,
  "stale": true,
  "note": "D-101 superseded by D-102 on 2026-04-01"
}
```

Answer: No, it expired on 2026-03-31


```json
{
  "answer": "Five years after the contract ends. Legal's Version 2, in force from 2026-06-01, prevails over Support's Version 1.",
  "owner_team": "Legal",
  "source_id": "LEG-POL-04",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Legal owns the definition. Version 2 supersedes Support's view."
}
```

Answer: Five years after the contract ends. Legal's Version 2, in force from 2026-06-01, prevails over Support's Version 1.


```json
{
  "answer": "Sales",
  "owner_team": "sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Sales team authored the current qualified lead definition."
}
```

Answer: Sales


```json
{
  "answer": "Yes, the definition is in force: a lead with a named budget holder and a stated timeframe",
  "owner_team": "Sales",
  "source_id": "D-701",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "Valid from 2025-10-01, no expiration date, still current"
}
```

Answer: Yes, the definition is in force: a lead with a named budget holder and a stated timeframe


```json
{
  "answer": "SUP-POL-03",
  "owner_team": "support",
  "source_id": "D-402",
  "policy_id": null,
  "unanswerable": false,
  "stale": false,
  "note": "D-402 (version 2) in force from 2026-01-15; D-403 also current but version 1."
}
```

Answer: SUP-POL-03


```json
{"answer": "9.8m EUR", "owner_team": "finance", "source_id": null, "policy_id": null, "unanswerable": false, "stale": false, "note": "Finance excludes one-off services and notice-period customers; Sales reports 12.4m EUR with different scope"}
```

Answer: 9.8m EUR


```json
{
  "answer": "Finance's 9.8m EUR stands; rule: CP-ORG",
  "owner_team": "Finance",
  "source_id": "FIN-STMT-Q1",
  "policy_id": "CP-ORG",
  "unanswerable": false,
  "stale": false,
  "note": "Finance owns ARR definition; CP-ORG rule gives owner's record precedence"
}
```

Answer: Finance's 9.8m EUR stands; rule: CP-ORG