{"schema":"https://ver.cy/schemas/card/1.0.0","id":"EM-MFG-06","code":"em-mfg-06","url":"https://ver.cy/models/em-mfg-06/","name":"Nonconformance and disposition","alternateNames":[],"kind":"enterprise-contour","status":"published","version":"research-checkpoint","language":"en","classifiers":{"family":"Enterprise profiles","category":"Enterprise subject","entryKind":"subject","plane":"","domain":["Enterprise","MFG"],"industry":["Manufacturing"],"navPath":"","tags":["EM-MFG-06","W-IND","subject","NonconformanceReport","ContainmentAction","Disposition","Concession","ReturnToSupplier"],"facets":{}},"whatItIs":"A recorded nonconformity of material or product, its containment, investigation reference and disposition: use as is, rework, repair, scrap or return to supplier. Corrective actions of the management system belong to the audit contour.","purpose":"Make sure nonconforming material is identified, contained and dispositioned by an authorized decision before it can reach a customer.","scope":{"in":[],"out":[],"boundaries":[]},"distinguishingFeatures":["A nonconformance concerns specific material or product, not the management system as a whole.","Containment, disposition and corrective action are separate records.","Use as is and repair dispositions need an approved concession.","Scrap and returns are reflected in stock through inventory events."],"structure":{"bundles":[{"id":"nonconformance-record","name":"Nonconformance record","description":"What does not conform and where it is.","layers":[{"id":"identification-and-containment","name":"Identification and containment","description":"Affected material and its containment.","findings":[{"id":"affected-material","name":"Affected material","description":"Items, lots, serials and quantities with the unmet requirement.","questions":[{"text":"Which item, lots, serials and quantities does this nonconformance cover?","id":"affected-material-q1"},{"text":"Which requirement was not met, and what evidence shows it?","id":"affected-material-q2"}]},{"id":"containment","name":"Containment","description":"Blocked stock and its location.","questions":[{"text":"Where is the material affected by this nonconformance held, and which stock is blocked?","id":"containment-q1"}]}]}]},{"id":"disposition","name":"Disposition","description":"What was decided and how it was carried out.","layers":[{"id":"decision-and-follow-up","name":"Decision and follow-up","description":"The disposition decision and the records that close it.","findings":[{"id":"disposition-decision","name":"Disposition decision","description":"Decision per quantity with its authority.","questions":[{"text":"Which disposition was decided for each quantity of this nonconformance, by whom and when?","id":"disposition-decision-q1"},{"text":"Which concession covers a use as is or repair disposition of this nonconformance?","id":"disposition-decision-q2"}]},{"id":"follow-up","name":"Follow-up","description":"Rework, scrap, returns and links to corrective action.","questions":[{"text":"Which rework, scrap or return to supplier records close this nonconformance?","id":"follow-up-q1"},{"text":"Which corrective action is linked to this nonconformance, if any?","id":"follow-up-q2"},{"text":"Was the customer notified about this nonconformance where an agreement requires it?","id":"follow-up-q3"}]}]}]}]},"agentConduct":{"may":["Identify stock and units possibly affected by a nonconformance.","Propose containment and disposition options for review.","Track open nonconformances and their due dates."],"mustNot":["Decide a disposition or a concession.","Release blocked material.","Close a nonconformance without its follow-up records."],"requiresHuman":["A material review board or an authorized quality person must decide dispositions and concessions.","Release of contained material requires an authorized person."]},"ethics":{"considerations":["Hiding nonconformities can put unsafe product on the market.","Blame for a nonconformance should rest on evidence, not on the last person who handled the part."],"affectedParties":["Customers and end users","Operators and inspectors","Suppliers"]},"owners":{"steward":"The head of quality who answers for the control of nonconforming product.","roles":[],"masterSystems":["Quality management system","Manufacturing execution system","ERP"]},"relations":[{"target":"EM-MFG-05","type":"neighbor"},{"target":"EM-MFG-04","type":"neighbor"},{"target":"EM-RSK-02","type":"neighbor"},{"target":"EM-OPS-05","type":"neighbor"},{"target":"EM-OPS-02","type":"neighbor"},{"target":"EM-COM-01","type":"neighbor"},{"target":"WM-ACT-033","type":"references","note":"conceptual-candidate"},{"target":"WM-REC-010","type":"references","note":"conceptual-candidate"}],"interaction":{"identity":{"applicability":"required","items":["A nonconformance report has a number unique within the company.","It references the affected lots or serials by their item identifiers."]},"properties":{"applicability":"not-applicable","items":[]},"recognition":{"applicability":"required","items":["Records show the unmet requirement, the affected quantity, containment and disposition.","A nonconformance must be distinguished from an audit finding, a customer complaint and a corrective action."]},"capabilities":{"applicability":"required","items":["The contour supports containment, disposition tracking, supplier claims and quality cost analysis."]},"hazards":{"applicability":"required","items":["Nonconforming stock that is not blocked can be shipped.","A wrong use as is decision can cause failures in the field."]},"interfaces":{"applicability":"optional","items":["ISO publishes ISO 9001 with requirements on the control of nonconforming outputs.","Affected material can be identified with GS1 identifiers for trade items, batches and serial numbers."]},"context":{"applicability":"required","items":["The contour is used in all manufacturing with quality requirements.","Regulated sectors require documented review and approval of dispositions."]}},"sources":[{"title":"ISO 9001: control of nonconforming outputs and corrective action"},{"title":"Material review board practice in regulated manufacturing"},{"title":"Supplier quality agreements and return to supplier procedures"},{"title":"ISO 9001:2015 Quality management systems - Requirements","url":"https://www.iso.org/standard/62085.html","note":"Checked live (HTTP 200) on 2026-10-21."},{"title":"21 CFR Part 820, medical device quality management system regulation (eCFR)","url":"https://www.ecfr.gov/current/title-21/chapter-I/subchapter-H/part-820","note":"Checked live (HTTP 200) on 2026-10-21."}],"openQuestions":["Which quantities, lots or serials are covered by a nonconformance?","When does a disposition need a concession from a customer or a regulator?","How is a nonconformance linked to a corrective action without merging the two?","Settle the boundary and the reuse, extend or new decision against the current specifications.","Confirm the semantic crosswalk, rights and source mastership.","Choose immutable references and run fixture checks before claiming publication readiness."],"resources":{"source":"https://ver.cy/enterprise/models/em-mfg-06/"},"provenance":{"origin":"enterprise research programme","builtFrom":["enterprise/models/em-mfg-06/brief.json","ver-cy/world-models/card-supplements/em-mfg-06.json"],"providers":[],"researchStatus":"published-partial","generatedAt":"","builder":"tools/build_cards.py@1.0.0"},"completeness":{"sections":{"classifiers":"filled","whatItIs":"filled","purpose":"filled","distinguishingFeatures":"filled","structure":"filled","agentConduct":"filled","ethics":"filled","owners":"filled","relations":"filled","interaction.identity":"filled","interaction.properties":"not-applicable","interaction.recognition":"filled","interaction.capabilities":"filled","interaction.hazards":"filled","interaction.interfaces":"filled","interaction.context":"filled","sources":"filled"},"notes":{"interaction.properties":"Enterprise record contour: physical properties belong to referenced world models.","_supplement":"Sections authored in card supplement 1.1.0 by Claude (Opus 5.5) (2026-10-21, unreviewed). Written from the industry contour brief and established practice in the field; source pages were checked live on 2026-10-21. Unreviewed.","_gate":"Published through the contour publication gate 1.0 on 2026-10-21T19:02:23+00:00: completeness 1.00; subject: research brief; 2 live sources; review by codex: pass"},"score":1.0}}