{"schema":"https://ver.cy/schemas/card/1.0.0","id":"EM-RTL-01","code":"em-rtl-01","url":"https://ver.cy/models/em-rtl-01/","name":"Selling location and sales channel","alternateNames":[],"kind":"enterprise-contour","status":"published","version":"research-checkpoint","language":"en","classifiers":{"family":"Enterprise profiles","category":"Enterprise subject","entryKind":"subject","plane":"","domain":["Enterprise","RTL"],"industry":["Retail and e-commerce"],"navPath":"","tags":["EM-RTL-01","W-IND","subject","SellingLocation","SalesChannel","StoreFormat","TradingHours","FulfilmentCapability"],"facets":{}},"whatItIs":"A place where a retailer sells: a physical store, an online storefront, a marketplace storefront or a pop-up, with its format, trading hours, services and fulfilment capabilities. The physical site and the legal entity are separate contours.","purpose":"Give every channel and store one stable identity with its trading rules and services, so that assortment, prices, sales and returns refer to the right place.","scope":{"in":[],"out":[],"boundaries":[]},"distinguishingFeatures":["A selling location is a trading role, separate from the building and from the legal entity.","Online storefronts and marketplace storefronts are selling locations too.","A relocation keeps the identity where company policy says so.","Trading hours state their time zone and exceptions."],"structure":{"bundles":[{"id":"location-identity","name":"Location identity","description":"Which selling location this is and its history.","layers":[{"id":"identity-and-history","name":"Identity and history","description":"Identifier, host site, operator and history.","findings":[{"id":"identity","name":"Identity","description":"Identifier, format, operator and host.","questions":[{"text":"Which identifier, format and operating legal entity does this selling location have?","id":"identity-q1"},{"text":"Which physical site or online address hosts this selling location, and since when?","id":"identity-q2"}]},{"id":"history","name":"History","description":"Relocations, refits and closure.","questions":[{"text":"Was this selling location relocated, refitted or closed, and when?","id":"history-q1"}]}]}]},{"id":"trading-and-services","name":"Trading and services","description":"How and when the location trades.","layers":[{"id":"operating-rules","name":"Operating rules","description":"Trading hours, services and governing terms.","findings":[{"id":"hours","name":"Hours","description":"Trading hours with time zone and exceptions.","questions":[{"text":"What trading hours apply to this selling location, in which time zone, with which exceptions?","id":"hours-q1"}]},{"id":"services","name":"Services","description":"Fulfilment services, payment methods and platform terms.","questions":[{"text":"Which fulfilment services, such as pickup or ship from store, does this selling location offer?","id":"services-q1"},{"text":"Which payment methods are accepted at this selling location?","id":"services-q2"},{"text":"Which marketplace or platform terms govern this online storefront?","id":"services-q3"},{"text":"Which region or district does this selling location report to?","id":"services-q4"}]}]}]}]},"agentConduct":{"may":["Answer questions about locations, hours and services.","Flag inconsistent hours or missing time zones.","Propose updates of location attributes for approval."],"mustNot":["Open, close or relocate a selling location.","Publish trading hours without approval.","Accept marketplace terms on behalf of the company."],"requiresHuman":["Opening, closing and relocating locations require management decisions.","Acceptance of marketplace or platform terms requires an authorized person."]},"ethics":{"considerations":["Closures affect staff and local customers.","Location data combined with customer data can reveal shopping patterns."],"affectedParties":["Store staff","Customers","Landlords and marketplace operators"]},"owners":{"steward":"The head of retail operations who answers for the network of selling locations.","roles":[],"masterSystems":["ERP","Store management system","E-commerce platform"]},"relations":[{"target":"EM-FAC-01","type":"neighbor"},{"target":"EM-ORG-02","type":"neighbor"},{"target":"EM-ORG-04","type":"neighbor"},{"target":"EM-RTL-02","type":"neighbor"},{"target":"EM-RTL-04","type":"neighbor"},{"target":"EM-LND-08","type":"neighbor"},{"target":"WM-BLT-006","type":"references","note":"conceptual-candidate"},{"target":"WM-BLT-008","type":"references","note":"conceptual-candidate"},{"target":"WM-XCT-010","type":"references","note":"conceptual-candidate"}],"interaction":{"identity":{"applicability":"required","items":["A selling location has a company store number and may have a GS1 Global Location Number.","An online storefront is identified by its channel and storefront identifier."]},"properties":{"applicability":"not-applicable","items":[]},"recognition":{"applicability":"required","items":["Records show a location code, a format, a channel, trading hours and services.","A selling location must be distinguished from a warehouse, a site and a legal entity."]},"capabilities":{"applicability":"required","items":["The contour supports assortment, pricing, sales reporting and returns by location."]},"hazards":{"applicability":"required","items":["Wrong hours or services mislead customers.","Broken identity across relocations breaks like-for-like reporting."]},"interfaces":{"applicability":"optional","items":["GS1 publishes the Global Location Number for parties and locations.","Schema.org defines the Store and OpeningHoursSpecification types for publishing store information."]},"context":{"applicability":"required","items":["The contour is used by store-based, online and omnichannel retailers.","Local rules may restrict trading hours."]}},"sources":[{"title":"GS1 Global Location Number: identification of locations and parties"},{"title":"schema.org: Store, OnlineStore and OpeningHoursSpecification"},{"title":"Retail store format and sales channel practice"},{"title":"Schema.org Store type","url":"https://schema.org/Store","note":"Checked live (HTTP 200) on 2026-10-21."},{"title":"Schema.org OpeningHoursSpecification type","url":"https://schema.org/OpeningHoursSpecification","note":"Checked live (HTTP 200) on 2026-10-21."}],"openQuestions":["When is a refitted store a new selling location and when the same one?","How are online storefronts and marketplace storefronts represented next to stores?","Which fulfilment capabilities, such as pickup or ship from store, belong to the location?","Settle the boundary and the reuse, extend or new decision against the current specifications.","Confirm the semantic crosswalk, rights and source mastership.","Choose immutable references and run fixture checks before claiming publication readiness."],"resources":{"source":"https://ver.cy/enterprise/models/em-rtl-01/"},"provenance":{"origin":"enterprise research programme","builtFrom":["enterprise/models/em-rtl-01/brief.json","ver-cy/world-models/card-supplements/em-rtl-01.json"],"providers":[],"researchStatus":"published-partial","generatedAt":"","builder":"tools/build_cards.py@1.0.0"},"completeness":{"sections":{"classifiers":"filled","whatItIs":"filled","purpose":"filled","distinguishingFeatures":"filled","structure":"filled","agentConduct":"filled","ethics":"filled","owners":"filled","relations":"filled","interaction.identity":"filled","interaction.properties":"not-applicable","interaction.recognition":"filled","interaction.capabilities":"filled","interaction.hazards":"filled","interaction.interfaces":"filled","interaction.context":"filled","sources":"filled"},"notes":{"interaction.properties":"Enterprise record contour: physical properties belong to referenced world models.","_supplement":"Sections authored in card supplement 1.1.0 by Claude (Opus 5.5) (2026-10-21, unreviewed). Written from the industry contour brief and established practice in the field; source pages were checked live on 2026-10-21. Unreviewed.","_gate":"Published through the contour publication gate 1.0 on 2026-10-21T19:02:23+00:00: completeness 1.00; subject: research brief; 2 live sources; review by codex: pass"},"score":1.0}}