purchase
Let an agent handle purchases by item, proof of purchase, consumer rights, returns and scams, without personal financial advice.
Bundle → Layer → Finding → Questions Filled
4 bundles · 8 layers · 8 findings · 16 questions
Item What was bought.
Proof
Receipts.
Proof
Proof of purchase.
- Is there proof of purchase, and what does it show? provenance
- Where should it be kept? action
Details
Seller and date.
Details
Purchase details.
- Who was the seller, and when and how was it paid? provenance
- Was it bought online or in person? definition
Rights Consumer rights.
Returns
Cancellation.
Returns
Returns and cancellation.
- Is there a right to cancel or return, and within what period? provenance
- Do exceptions apply? boundary
Faulty
Remedies.
Faulty
Faulty goods.
- What remedies apply for faulty goods, in general terms? provenance
- How should the seller be contacted? action
Disputes Resolution.
Escalate
Complaints.
Escalate
Escalation.
- Which dispute resolution or ombudsman scheme applies? provenance
- Is chargeback possible through the card issuer? provenance
Advice
Consumer advice.
Advice
Consumer advice.
- Which free consumer advice service exists here? provenance
- Is the user asking for personal financial advice? boundary
Safety Scams and recalls.
Scams
Fake shops.
Scams
Purchase scams.
- Is this shop or deal likely a scam? boundary
- How can it be checked and reported? action
Recalls
Product safety.
Recalls
Product recalls.
- Has the product been recalled? provenance
- Where are official recall lists? provenance
Classifiers Filled
- Family
- Thing Registry
- Category
- Society, people and institutions
- Entry kind
- noun.possession
- Plane
- SOC
- Domain
- SOC.ECO
- Facets: substance
- social
- Facets: origin
- conceptual
- Facets: agency
- inert
- Facets: mobility
- not-applicable
- Facets: scale
- not-applicable
- Facets: affordances
- observable
- Other names and narrower kinds
- stock buyback, bargain, buy, steal, travel bargain
What it is Filled
Something acquired by purchase, such as goods or services bought, including bargains; related to receipts, warranties and consumer rights. A stock buyback is a separate corporate finance sense.
Why it exists Filled
Let an agent handle purchases by item, proof of purchase, consumer rights, returns and scams, without personal financial advice.
Distinguishing features Filled
- Acquired by paying
- Protected by consumer law
- Proof of purchase matters
- Warranties and returns apply
What robots and AI may and may not do Filled
Must not
- Make purchases on someone's behalf without their authorization.
- Disclose a person's purchase history without consent.
- Return, resell or dispose of a person's purchases without their consent.
- Create fake receipts or reviews about purchases.
Only with a human decision
- Spending money, making returns or claiming refunds on someone's behalf.
May
- Help a person keep records of their own purchases, receipts and warranties.
- Explain consumer rights for returns and repairs in a stated jurisdiction, citing the law.
Moral aspects Filled
- Purchase histories reveal health, beliefs and habits.
- Consumers depend on honest information and fair terms.
Who is affected
- People who buy
- Sellers and retailers
- People whose data is in purchase records
Owners Filled
Steward
The person who bought it; the seller keeps the transaction record.
Links to other meta-models Filled
parent
- oewn-13274154-n - registry parent class
related
- acquisition and possession - category
- receipt - proof
- consumer protection law - rights
- stock buyback - another sense
What else AI and robots need to interact with it Filled
Identity and identifiers required Filled
- Vercy registry: vr.tr.purchase-possession
- Open English WordNet: oewn-13274511-n
Direct properties not applicable Not applicable
Not applicable
Plane SOC: no invented physical properties.
Recognition optional Filled
- Receipts and invoices
- Order numbers
- Purchase as grip or leverage is a different sense
- Goods, services, receipts and order confirmations.
Capabilities and actions required Filled
- keep proof of purchase
- understand return and warranty rights
- resolve problems with sellers
- recognise purchase scams
Hazards and failure modes required Filled
- Losing proof of purchase
- Fake online shops
- Agents giving personal financial advice
Standards and interfaces required Filled
- EU Consumer Rights Directive
- Sale of goods and warranty law
- Distance selling rules
Context of use required Filled
- Owning and using bought goods and services.
- goods
- services
- digital content
- second-hand purchases
- bargains and sale items
Sources Filled
- Open English WordNet 2024, synset oewn-13274511-n - sense and gloss of the concept
- Wiktionary: purchase - word senses and usage
Open questions
- Should goods and services be separate entries?
- How should consumer rights be localised?
- How should the finance sense be split off?
Machine files
Provenance
thing registry research (pass 2) · unreviewed
Built from: models/things/publications/thing-purchase-possession/spec.json