{ "model": { "rank": 17253, "code": "thing-q1043452", "model_id": "vr.tr.maintenance", "name": "maintenance", "purpose": "Let an agent explain maintenance and its types across domains, relay strategies, standards and management from engineering and facilities sources, describe specific fields from building to satellite maintenance, and distinguish maintenance from repair alone, renovation, upgrade and the legal sense of maintenance payments.", "family": "Thing Registry", "category": "Activities and processes", "status": "research-draft", "kind": "thing", "plane": "ACT", "domain": "ACT.ACT", "industry": "", "version": "", "url": "/models/thing/q1043452/", "tier": 2, "score": 31, "payload": { "layer": "wikidata", "aliases": [ "building maintenance", "maid service", "edging", "track maintenance", "computer maintenance", "on-orbit satellite servicing", "grounds maintenance", "bicycle maintenance", "file maintenance", "overhaul", "holdings maintenance", "sighting in", "water quality management", "stream maintenance", "Vine pruning", "tune-up", "website maintenance", "early forest thinning", "deferred maintenance", "corrective maintenance", "road maintenance", "preventive maintenance", "property maintenance", "oil change", "boiler maintenance", "auto maintenance", "predictive maintenance", "maintenance palliative", "Break-in", "pit stop", "military technical maintenance", "Maintenance service", "planned maintenance", "trail maintenance", "Vine training", "service of a motor vehicle", "aircraft maintenance", "Ballast tampers of France", "software uninstallation", "winter road maintenance" ], "aliasCount": 40, "merged": 41, "knownIn": 31, "facets": null, "markers": [], "lexicalClass": "", "senseRank": null, "alsoRegisteredAs": "vr.tr.maintenance", "source": { "dataset": "wikidata", "item": "Q1043452", "url": "https://www.wikidata.org/wiki/Q1043452", "license": "CC0 1.0" } }, "research": { "vercy": "1.0-draft", "publication": { "status": "research-draft", "adjudicationStatus": "unreviewed", "publishableCanonical": false, "generatedAt": "2026-09-13T06:11:31Z", "providers": [ "Claude" ], "breadth": "written by Claude from model knowledge without web access - no source was read, every claim is a lead to verify", "pass": 2, "wave": 3, "engine": "claude" }, "metaModel": { "id": "THING-Q1043452", "registryId": "vr.tr.maintenance", "name": "maintenance", "version": "0.2.0-wave.3", "entryKind": "thing", "family": "Thing Registry", "domain": [ "ACT.ACT" ], "status": "research-draft" }, "canonicalUrl": "https://ver.cy/models/thing/q1043452/", "model": { "registry_id": "vr.tr.maintenance", "name": "maintenance", "purpose": "Let an agent explain maintenance and its types across domains, relay strategies, standards and management from engineering and facilities sources, describe specific fields from building to satellite maintenance, and distinguish maintenance from repair alone, renovation, upgrade and the legal sense of maintenance payments.", "definition": "The activities of keeping something in a working, safe and acceptable condition through inspection, cleaning, servicing, repair and replacement, applied to buildings, machinery, vehicles, computers and software, infrastructure such as railway track, grounds and lawns including edging, and even satellites through on-orbit servicing, and organised as corrective, preventive, predictive or condition-based maintenance; maintenance also covers services such as maid service and cleaning, and it is a major cost and safety factor in every asset-owning organisation.", "what_it_is_for": "Keeping assets in working condition.", "affordances": [ "explain types and strategies", "relay standards and management", "describe specific fields", "distinguish related terms" ], "distinguishing_features": [ "Condition preservation", "Planned or reactive", "Cross-domain", "Safety and cost driver" ], "appearance": "Not a visible object; inspections, servicing and repairs.", "visual_identification": [ "Keeping assets in acceptable condition", "Building, track, computer and software maintenance, maid service, lawn edging, on-orbit satellite servicing", "Repair alone fixes a fault; renovation improves; upgrade adds capability; legal maintenance is financial support" ], "physical_properties": [ { "quantity": "maintenance strategies", "typical_range": "corrective, preventive, predictive, condition-based", "unit": "list", "note": "" }, { "quantity": "standard", "typical_range": "EN 13306", "unit": "note", "note": "maintenance terminology" }, { "quantity": "typical maintenance share of asset cost", "typical_range": "significant", "unit": "note", "note": "varies by asset" } ], "families_and_kinds": [ "building and facilities maintenance including cleaning and maid service", "machinery and vehicle maintenance", "infrastructure maintenance such as railway track maintenance", "computer and software maintenance", "grounds maintenance including lawn edging", "aerospace maintenance including on-orbit satellite servicing", "maintenance management systems" ], "related_models": [ { "relation": "is a kind of", "target": "activity", "why": "in registry terms" }, { "relation": "is organised by", "target": "maintenance management", "why": "in organisations" }, { "relation": "is contrasted with", "target": "repair", "why": "which addresses faults only" }, { "relation": "is exemplified by", "target": "preventive maintenance", "why": "a planned strategy" } ], "identifiers": [], "standards_and_regulation": [ "EN 13306 and ISO 55000 asset management standards", "Safety regulations mandating maintenance in aviation, rail and pressure equipment", "Building and landlord maintenance obligations", "Software maintenance standards such as ISO/IEC 14764" ], "failure_modes_and_hazards": [ "Deferred maintenance leading to failures and accidents", "Confusing maintenance with renovation or upgrade", "Registry aliases mixing services and niche activities" ], "in_scope": [], "out_of_scope": [], "characteristics": [] }, "sources": [], "structure": { "bundles": [ { "id": "understand", "name": "Understand", "description": "What maintenance is.", "rationale": "Definition.", "layers": [ { "id": "definition", "name": "Definition", "description": "Definition.", "findings": [ { "id": "definition-finding", "name": "Definition", "description": "Definition.", "questions": [ { "text": "What is maintenance, and how does it differ from repair, renovation, upgrade and legal maintenance?", "kind": "definition" }, { "text": "Is the question about maintenance in general, a domain, a strategy or a legal matter?", "kind": "boundary" } ] } ] }, { "id": "types", "name": "Types", "description": "Strategies.", "findings": [ { "id": "types-finding", "name": "Types", "description": "Types.", "questions": [ { "text": "How do corrective, preventive, predictive and condition-based maintenance differ?", "kind": "definition" }, { "text": "Which entry fits the specific strategy?", "kind": "action" } ] } ] } ] }, { "id": "manage", "name": "Manage", "description": "Management.", "rationale": "Practice.", "layers": [ { "id": "planning", "name": "Planning", "description": "Planning.", "findings": [ { "id": "planning-finding", "name": "Planning", "description": "Planning.", "questions": [ { "text": "How are maintenance programmes planned, scheduled and tracked, including with computerised systems?", "kind": "provenance" }, { "text": "Which references are standard?", "kind": "provenance" } ] } ] }, { "id": "standards", "name": "Standards", "description": "Standards.", "findings": [ { "id": "standards-finding", "name": "Standards", "description": "Standards.", "questions": [ { "text": "What do EN 13306, ISO 55000 and sector rules require?", "kind": "provenance" }, { "text": "Which sources are cited?", "kind": "provenance" } ] } ] } ] }, { "id": "domains", "name": "Domains", "description": "Domains.", "rationale": "Application.", "layers": [ { "id": "physical", "name": "Physical", "description": "Buildings, machines and infrastructure.", "findings": [ { "id": "physical-finding", "name": "Physical", "description": "Physical.", "questions": [ { "text": "How do building, machinery, vehicle and railway track maintenance work in practice?", "kind": "provenance" }, { "text": "Which entry fits the specific domain?", "kind": "action" } ] } ] }, { "id": "special", "name": "Special", "description": "Software and space.", "findings": [ { "id": "special-finding", "name": "Special", "description": "Special.", "questions": [ { "text": "What are software maintenance and on-orbit satellite servicing?", "kind": "provenance" }, { "text": "Which entry fits on-orbit servicing?", "kind": "action" } ] } ] } ] }, { "id": "context", "name": "Context", "description": "Economics and history.", "rationale": "Context.", "layers": [ { "id": "economics", "name": "Economics", "description": "Economics.", "findings": [ { "id": "economics-finding", "name": "Economics", "description": "Economics.", "questions": [ { "text": "How do maintenance costs and deferred maintenance affect organisations and infrastructure, with analyses attributed?", "kind": "provenance" }, { "text": "Which entry fits asset management?", "kind": "action" } ] } ] }, { "id": "history", "name": "History", "description": "History.", "findings": [ { "id": "history-finding", "name": "History", "description": "History.", "questions": [ { "text": "How did maintenance develop as a discipline from craft repair to reliability engineering?", "kind": "provenance" }, { "text": "Which entry fits reliability engineering?", "kind": "action" } ] } ] } ] } ] }, "openQuestions": [ "Should preventive maintenance and software maintenance be separate primary entries?", "How should engineering standards be linked?", "The registry entry has merged aliases from unrelated fields; should they be split off?" ], "statistics": { "bundles": 4, "layers": 8, "findings": 8, "questions": 16 } }, "draft": { "generator": "vr.draft.v3", "status": "draft-generated", "researched": false, "archetype": "abstract concept", "method": "Written from the archetype playbook - what this kind of thing needs beyond identity and provenance - and from the structure that recurred across 6,333 models already researched by two engines. Applied to this entry by rule. No source was read for this thing and no claim here is researched. This entry carries no facets of its own, so they were inferred from its domain - a guess about a whole domain applied to one thing.", "facetsInferred": true, "nextPass": "A researcher replaces this draft with a sourced specification. Treat every sentence below as a proposal to argue with.", "purpose": "Give an agent a durable, checkable way to recognise a maintenance, record what state it is in, and decide what may be done with it.", "whatItIs": "Let an agent explain maintenance and its types across domains, relay strategies, standards and management from engineering and facilities sources, describe specific fields from building to satellite maintenance, and distinguish maintenance from repair alone, renovation, upgrade and the legal sense of maintenance payments.", "characteristics": { "substance": "activity", "origin": "conceptual", "agency": "inert" }, "whatYouCanDoWithIt": [ "observed and measured" ], "distinguishingFeatures": [ "Names folded into this entry, which a task may need to split apart again: building maintenance, maid service, edging, track maintenance, computer maintenance, on-orbit satellite servicing, grounds maintenance, bicycle maintenance, file maintenance, overhaul, holdings maintenance, sighting in.", "41 finer distinctions are held as aliases rather than separate entries, because telling them apart needs a task that asks for it.", "Described in 31 Wikipedia languages, which is a measure of how widely the thing is known, not of how important it is." ], "openQuestionsForResearch": [ "Which of the bundles below does a real task actually need, and which are ceremony?", "What does this thing have that the facets do not capture at all?", "Which neighbouring kind is most often confused with a maintenance, and on what evidence are they told apart?" ], "whatItIsMadeOf": "something that happens over time", "physicalCharacter": [ "Does nothing on its own; everything it does, something else did to it.", "These come from the domain this entry sits in rather than from the entry itself, so treat them as a first guess about the whole domain applied to one thing." ], "whatCanBeDoneWithIt": [ "observe it, measure it, record its state" ], "howItIsRecognised": [ "Nothing to see. What is recognised is an instance of it, and which instances count is exactly what is argued about." ], "relatedModels": [ { "relation": "covers", "note": "Finer kinds folded into this entry because telling them apart needs a task that asks for it. Each is a model waiting to be split out when one does.", "targets": [ "building maintenance", "maid service", "edging", "track maintenance", "computer maintenance", "on-orbit satellite servicing", "grounds maintenance", "bicycle maintenance", "file maintenance", "overhaul", "holdings maintenance", "sighting in" ] } ], "standing": "Described in 31 Wikipedia languages, which measures how widely it is written about rather than how important or how common it is. 41 finer distinctions are held inside this entry as names rather than as separate models.", "structure": { "bundles": [ { "id": "identity-and-classification", "name": "Identity, naming and classification", "description": "How an agent tells one maintenance from another, and a maintenance from things that resemble it.", "rationale": "Recognition comes before every other claim. Without stable identity nothing else in the model can be trusted to be about the same thing twice.", "layers": [ { "id": "naming-and-identifiers", "name": "Names and identifiers", "description": "The names this thing goes by and the identifiers that survive translation and time.", "findings": [ { "id": "preferred-name-and-aliases", "name": "Preferred name, aliases and local names", "description": "Which name to use, which names mean the same thing, and which merely sound similar.", "questions": [ { "id": "preferred-name-and-aliases-q01", "text": "What identifies and describes the name of a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "preferred-name-and-aliases-q02", "text": "Who or what asserted this about the name of a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "preferred-name-and-aliases-q03", "text": "What may an agent decide or do once the name of a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] }, { "id": "stable-identifiers", "name": "Stable identifiers and external keys", "description": "Identifiers that keep pointing at this kind of thing across systems and languages.", "questions": [ { "id": "stable-identifiers-q01", "text": "What identifies and describes an identifier for a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "stable-identifiers-q02", "text": "Who or what asserted this about an identifier for a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "stable-identifiers-q03", "text": "What may an agent decide or do once an identifier for a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "classification-and-granularity", "name": "Classification and granularity", "description": "Where a maintenance sits among kinds, and how finely a task needs to cut it.", "findings": [ { "id": "kind-and-parents", "name": "Kind, parents and neighbouring kinds", "description": "The classes this thing belongs to and the ones it is next to.", "questions": [ { "id": "kind-and-parents-q01", "text": "What identifies and describes the kind of a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "kind-and-parents-q02", "text": "Who or what asserted this about the kind of a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "kind-and-parents-q03", "text": "What may an agent decide or do once the kind of a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] }, { "id": "distinguishing-features", "name": "Distinguishing features", "description": "What separates a maintenance from the things most often confused with it.", "questions": [ { "id": "distinguishing-features-q01", "text": "What identifies and describes what distinguishes a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "distinguishing-features-q02", "text": "Who or what asserted this about what distinguishes a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "distinguishing-features-q03", "text": "What may an agent decide or do once what distinguishes a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "state-and-lifecycle", "name": "State and lifecycle", "description": "The states a maintenance passes through and the events that move it between them.", "rationale": "Most decisions about a thing depend on what state it is in now, which is a claim with a time on it, not a property.", "layers": [ { "id": "lifecycle-stages", "name": "Lifecycle stages", "description": "From coming into existence to ceasing to be one of these.", "findings": [ { "id": "stages-and-transitions", "name": "Stages and transitions", "description": "The stages worth naming and what moves a maintenance between them.", "questions": [ { "id": "stages-and-transitions-q01", "text": "What identifies and describes the lifecycle of a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "stages-and-transitions-q02", "text": "Who or what asserted this about the lifecycle of a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "stages-and-transitions-q03", "text": "What may an agent decide or do once the lifecycle of a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "observations-and-status", "name": "Observations and current status", "description": "What is observed about a maintenance, how often and by whom.", "findings": [ { "id": "observation-record", "name": "Observation record", "description": "How an observation of a maintenance is recorded so that it can be superseded rather than overwritten.", "questions": [ { "id": "observation-record-q01", "text": "What identifies and describes an observation of a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "observation-record-q02", "text": "Who or what asserted this about an observation of a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "observation-record-q03", "text": "What may an agent decide or do once an observation of a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "process-and-outcome", "name": "Process, inputs and outcome", "description": "How a maintenance proceeds, what it needs and what it leaves behind.", "rationale": "An activity is known by its steps and its results, and both have to be recordable while it is still running.", "layers": [ { "id": "steps-and-sequence", "name": "Steps and sequence", "description": "The steps of a maintenance, their order and what may run in parallel.", "findings": [ { "id": "steps-and-preconditions", "name": "Steps, preconditions and completion", "description": "What has to be true before each step of a maintenance and what marks it done.", "questions": [ { "id": "steps-and-preconditions-q01", "text": "What identifies and describes a step of a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "steps-and-preconditions-q02", "text": "Who or what asserted this about a step of a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "steps-and-preconditions-q03", "text": "What may an agent decide or do once a step of a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "inputs-and-results", "name": "Inputs, resources and results", "description": "What a maintenance consumes and what it produces.", "findings": [ { "id": "inputs-and-outputs", "name": "Inputs, outputs and side effects", "description": "The resources a maintenance takes and the results it leaves, wanted or not.", "questions": [ { "id": "inputs-and-outputs-q01", "text": "What identifies and describes the inputs and results of a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "inputs-and-outputs-q02", "text": "Who or what asserted this about the inputs and results of a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "inputs-and-outputs-q03", "text": "What may an agent decide or do once the inputs and results of a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "definitions-in-contest", "name": "Definitions and who holds them", "description": "What maintenance is taken to mean, and by whom.", "rationale": "When a field disagrees about a concept, the disagreement is the content. A model that picks one definition silently destroys the information.", "layers": [ { "id": "competing-definitions", "name": "Competing definitions", "description": "The main readings and the traditions behind them.", "findings": [ { "id": "definition-map", "name": "Definitions and their holders", "description": "Each definition with the school or body that holds it.", "questions": [ { "id": "definition-map-q01", "text": "Which definitions of maintenance are in use, and which tradition or body holds each?", "kind": "definition" }, { "id": "definition-map-q02", "text": "What turns on the difference between them in practice?", "kind": "boundary" } ] } ] }, { "id": "operationalisation", "name": "Operationalisation", "description": "How it is measured or applied when it has to be.", "findings": [ { "id": "operational-record", "name": "Measures and proxies", "description": "Instruments and indicators used to stand in for it.", "questions": [ { "id": "operational-record-q01", "text": "How is maintenance operationalised or measured in practice, and by what instrument?", "kind": "measurement" }, { "id": "operational-record-q02", "text": "What does that operationalisation leave out, and when does that matter?", "kind": "boundary" } ] } ] } ] }, { "id": "instances-and-use", "name": "Instances, use and consequence", "description": "What counts as an instance of maintenance and what follows from calling something that.", "rationale": "Applying a concept is an act with consequences, so a model must say what the label licenses and what it does not.", "layers": [ { "id": "instances", "name": "What counts as an instance", "description": "Clear cases, borderline cases and non-cases.", "findings": [ { "id": "instance-tests", "name": "Tests for an instance", "description": "What would settle whether something falls under it.", "questions": [ { "id": "instance-tests-q01", "text": "What would settle whether something is an instance of maintenance?", "kind": "boundary" }, { "id": "instance-tests-q02", "text": "Which borderline cases are argued about, and on what grounds?", "kind": "definition" } ] } ] }, { "id": "consequence", "name": "Consequence of application", "description": "Rights, duties or decisions that follow from the label.", "findings": [ { "id": "consequence-record", "name": "What the label licenses", "description": "What an agent may do once something is classified this way.", "questions": [ { "id": "consequence-record-q01", "text": "What follows practically once something is treated as maintenance?", "kind": "action" }, { "id": "consequence-record-q02", "text": "What must an agent not infer from the label alone?", "kind": "action" } ] } ] } ] }, { "id": "provenance-and-evidence", "name": "Provenance, evidence and time", "description": "Where every claim about a maintenance came from and when it held.", "rationale": "A claim without a source and a time cannot be superseded, only overwritten, and an agent that overwrites loses the ability to explain itself.", "layers": [ { "id": "source-and-authority", "name": "Source and authority", "description": "Who said it, on what evidence, and how strongly.", "findings": [ { "id": "claim-provenance", "name": "Claim provenance and confidence", "description": "The authority behind each claim about a maintenance and how confident it is.", "questions": [ { "id": "claim-provenance-q01", "text": "What identifies and describes a claim about a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "claim-provenance-q02", "text": "Who or what asserted this about a claim about a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "claim-provenance-q03", "text": "What may an agent decide or do once a claim about a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "time-and-versions", "name": "Time, versions and supersession", "description": "When a claim was true, when it was learnt, and what replaced it.", "findings": [ { "id": "validity-and-supersession", "name": "Validity period and supersession", "description": "How an old claim about a maintenance is retired without being erased.", "questions": [ { "id": "validity-and-supersession-q01", "text": "What identifies and describes the validity of a claim about a maintenance, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "validity-and-supersession-q02", "text": "Who or what asserted this about the validity of a claim about a maintenance, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "validity-and-supersession-q03", "text": "What may an agent decide or do once the validity of a claim about a maintenance is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] } ] }, "statistics": { "bundles": 6, "layers": 12, "findings": 14, "questions": 38 } } } }