Published
communication
vr.tr.communication · thing-q11024
Let an agent handle communication as an activity by participants, channel, purpose, effectiveness and accessibility.
Thing Registry Activities and processes ACT.ACT
Bundle → Layer → Finding → QuestionsClassifiersWhat it isWhy it existsDistinguishing featuresWhat robots and AI may and may not doMoral aspectsOwnersLinks to other meta-modelsIdentity and identifiersDirect propertiesRecognitionCapabilities and actionsHazards and failure modesStandards and interfacesContext of useSources
Bundle → Layer → Finding → Questions Filled
4 bundles · 8 layers · 8 findings · 16 questions
Setting Who and why.
Participants
Sender and audience.
Participants
Participants.
- Who is communicating with whom? definition
- What does the audience need? boundary
Purpose
Goal.
Purpose
Purpose.
- What is the goal: inform, persuade, coordinate? definition
- How will success be known? measurement
Channel How.
Choice
Medium.
Choice
Channel choice.
- Which channel suits the message and audience? action
- Is it secure enough? boundary
Access
Inclusive.
Access
Accessibility.
- Does anyone need captions, sign language, easy read or AAC? boundary
- How can that be provided? action
Effectiveness Understanding.
Clarity
Plain language.
Clarity
Clarity.
- Is the message clear and concise? boundary
- How can it be simplified? action
Feedback
Checking understanding.
Feedback
Feedback.
- How can understanding be checked? action
- What went wrong if not? definition
Culture Norms.
Intercultural
Differences.
Intercultural
Intercultural communication.
- Which cultural norms affect the communication? boundary
- How can misunderstandings be avoided? action
Crisis
Emergencies.
Crisis
Crisis communication.
- How should urgent information be communicated? action
- Which official channels are used? provenance
Classifiers Filled
- Family
- Thing Registry
- Category
- Activities and processes
- Entry kind
- thing
- Plane
- ACT
- Domain
- ACT.ACT
What it is Filled
The activity of conveying information, ideas and feelings between people, groups or machines through speech, writing, signs, gestures, images or electronic means; distinct from the content communicated.
Why it exists Filled
Let an agent handle communication as an activity by participants, channel, purpose, effectiveness and accessibility.
Distinguishing features Filled
- Exchange of information
- Verbal and non-verbal
- Shaped by context and culture
- Can fail through noise or misunderstanding
What robots and AI may and may not do Filled
Must not
- Send messages on a person's behalf without their approval.
- Read or intercept other people's communication without consent or lawful order.
- Impersonate a person or organisation in communication.
- Spread deceptive or manipulative messages.
Only with a human decision
- Sending any message in someone's name.
- Disclosing private communication to a third party.
May
- Help people communicate clearly, with their consent, in the channels they choose.
- Explain how communication works and how misunderstanding arises.
Moral aspects Filled
- Private communication is a basic right, and its abuse damages trust.
- People with disabilities need accessible ways to communicate.
Who is affected
- Senders and receivers
- People with communication disabilities
Owners Filled
Steward
Nobody: an activity held in common; each person owns their own messages.
Links to other meta-models Filled
parent
- Q52948 - registry parent class
- Q6031064 - registry parent class
related
- interaction and information exchange - category
- communication (content) - content
- language and telecommunications - means
- communication studies - field
What else AI and robots need to interact with it Filled
Identity and identifiers required Filled
- Vercy registry: vr.tr.communication
- Wikidata: Q11024 (https://www.wikidata.org/wiki/Q11024)
Direct properties not applicable Not applicable
Not applicable
Plane ACT: no invented physical properties.
Recognition optional Filled
- Sender, message, channel, receiver
- Verbal and non-verbal forms
- Communication content is the related top-level concept
- People talking, writing, signing, messaging or presenting.
Capabilities and actions required Filled
- plan clear communication
- choose an appropriate channel
- make communication accessible
- resolve misunderstandings
Hazards and failure modes required Filled
- Misunderstanding
- Excluding people with communication needs
- Misinformation spreading
Standards and interfaces required Filled
- Accessibility standards such as WCAG
- Plain language guidance
- Crisis communication guidance
Context of use required Filled
- Sharing information, coordinating and building relationships.
- interpersonal communication
- organisational communication
- mass communication
- intercultural communication
- accessible and alternative communication
Sources Filled
- Wikidata item Q11024: communication - identity and sense of the item
- Wikipedia: Communication - general description of the item
Open questions
- Should forms of communication be separate entries?
- How should the act and content entries be linked?
- How should AAC resources be linked?
Machine files
Provenance
thing registry research (pass 2) · unreviewed
Built from: models/things/publications/thing-q11024/spec.json