telephone line
Let an agent handle telephone lines by type, provider, faults, migration to digital services, emergency calling and accessibility.
Bundle → Layer → Finding → Questions Filled
4 bundles · 8 layers · 8 findings · 16 questions
Service The line.
Type
Line type.
Type
Line type.
- Is the line analogue, digital voice or a private leased line? definition
- Who provides it? provenance
Migration
Digital switchover.
Migration
Digital switchover.
- When will analogue lines be switched off here, according to the regulator or operator? provenance
- What equipment changes are needed? provenance
Faults Problems.
Troubleshoot
Checks.
Troubleshoot
Troubleshooting.
- Which basic checks can locate the fault, such as testing at the master socket? action
- How is a fault reported to the provider? action
Compensation
Delays.
Compensation
Compensation.
- Is automatic compensation available for delayed repairs here? provenance
- How can a complaint be escalated? action
Safety Emergencies.
Emergency
Emergency calling.
Emergency
Emergency calling.
- Will the phone still call emergency services during a power cut? boundary
- Is a battery backup or mobile phone available? action
Telecare
Alarms.
Telecare
Telecare.
- Does someone rely on a telecare alarm connected to the line? boundary
- Has the provider been told so the alarm keeps working? action
Access Accessibility.
Relay
Text relay.
Relay
Relay services.
- Which relay or captioned telephone services are available? provenance
- How can they be used? action
Scams
Nuisance calls.
Scams
Scam calls.
- How can nuisance and scam calls be blocked or reported? action
- Which services are free? provenance
Classifiers Filled
- Family
- Thing Registry
- Category
- Cross-cutting context
- Entry kind
- thing
- Plane
- XCT
- Domain
- XCT.REL
- Other names and narrower kinds
- private line
What it is Filled
A telecommunication circuit, usually a pair of copper wires or an equivalent connection, linking a subscriber to the telephone network, including landlines, private lines between two points and digital replacements over fibre or broadband.
Why it exists Filled
Let an agent handle telephone lines by type, provider, faults, migration to digital services, emergency calling and accessibility.
Distinguishing features Filled
- Fixed connection to the network
- Copper, fibre or digital voice
- Assigned a number
- Being migrated to IP in many countries
What robots and AI may and may not do Filled
Must not
- Disconnect or transfer a line without the subscriber's authority.
- Leave a vulnerable person without working emergency calling during a migration.
- Intercept or record calls on a line without lawful authority.
- Make scam or nuisance calls or help anyone do so.
Only with a human decision
- Disconnecting or migrating a line used by a telecare alarm.
May
- Report the status of a telephone line for its subscriber and explain migration to digital lines.
- Check that telecare alarms and emergency calling still work after a line change.
Moral aspects Filled
- Older and disabled people rely on landlines for alarms and emergencies.
- Calls are private communications protected by law.
Who is affected
- Subscribers
- Telecare users and their carers
- People receiving scam calls
Owners Filled
Steward
The subscriber holds the service; the network operator owns and maintains the line.
Master systems
- Operator subscriber and number records
Links to other meta-models Filled
parent
- Q2901425 - registry parent class
- Q7695847 - registry parent class
related
- telecommunication circuit - category
- telephone network - network
- telecommunications operator - provider
- telephone call - service
What else AI and robots need to interact with it Filled
Identity and identifiers required Filled
- Vercy registry: vr.tr.telephone-line
- Wikidata: Q1373572 (https://www.wikidata.org/wiki/Q1373572)
Direct properties not applicable Not applicable
Not applicable
Plane XCT: no invented physical properties.
Recognition optional Filled
- Telephone sockets and master boxes
- Overhead drop wires
- Mobile connections are wireless
- Wires on poles or underground, wall sockets and network termination points.
Capabilities and actions required Filled
- report and troubleshoot a line fault
- understand the switch from analogue to digital voice
- check emergency calling during power cuts
- find accessible telephone services
Hazards and failure modes required Filled
- Losing emergency calling in power cuts after digital migration
- Telecare alarms failing on new lines
- Scam calls
Standards and interfaces required Filled
- ITU-T recommendations
- National universal service obligations
- Emergency call access rules
Context of use required Filled
- Voice and data communication.
- analogue PSTN lines
- ISDN lines
- private or leased lines
- digital voice over broadband
- party lines (historical)
Sources Filled
- Wikidata item Q1373572: telephone line - identity and sense of the item
- Wikipedia: Telephone line - general description of the item
Open questions
- Should line types be separate entries?
- How should migration timelines be linked?
- How should telecare compatibility be tracked?
Machine files
Provenance
thing registry research (pass 2) · unreviewed
Built from: models/things/publications/thing-q1373572/spec.json