patient
Let an agent explain the patient role and patient rights, describe patient experience and participation in care, support navigating health services in general terms, and route personal medical questions to clinicians.
Research draft, second pass
A second pass drafted this model: the structure a model of this thing needs, and what is known about it in the world. The line under this one says how the second half was obtained - researched against sources, or recalled without web access, in which case nothing here was read anywhere and every claim is a lead to verify. Unreviewed either way.
written by Claude from model knowledge without web access - no source was read, every claim is a lead to verify
Researched by: Claude
Purpose and description
Let an agent explain the patient role and patient rights, describe patient experience and participation in care, support navigating health services in general terms, and route personal medical questions to clinicians.
A person receiving or registered to receive medical care or treatment from a health professional or service, whether ill, injured, pregnant, undergoing screening or attending for preventive care, in settings from primary care to hospitals and long-term care, and in categories such as inpatients, outpatients, symptomatic patients and those with particular conditions; patients hold rights to information, consent, confidentiality and dignity, and the term is complemented by terms such as client and service user in some contexts.
What it is for: People receiving health care.
It can be explain the role and rights; describe experience and participation; support navigating services; route personal questions.
Distinguishing features
Care relation
Rights framework
Varied settings
Participation in decisions
What it looks like
Not physical; a role in health care.
How it is recognised
Receives care from a health professional or service
Rights to consent and confidentiality
A client of social services or a customer of a pharmacy has a different relation
Related models
is a kind of - category
is related to - a care relation
is related to - a care relation
is related to - a care setting
In practice
Families and kinds
inpatients and outpatients
patients with chronic conditions
patients in long-term and palliative care
paediatric and adolescent patients
patients in research
Standards and regulation
Patient rights charters and law
Consent and confidentiality law
Research ethics for patient participation
Failure modes and hazards
Agents acting as clinicians
Stigmatising labels
Breach of confidentiality
Also called
Where this came from
wikidata · CC0 1.0
Drafted structure
Bundle to layer to finding to question, as the second pass will find it: 4 bundles · 8 layers · 8 findings · 16 questions.
Understand The patient role.
Health care.
Role
Role and terms.
Role
Role.
- What does it mean to be a patient, and how do terms such as client and service user differ? definition
- Which care setting is meant? boundary
Rights
Patient rights.
Rights
Rights.
- What rights to information, consent, confidentiality, dignity and complaint do patients hold here, according to law and charters? provenance
- Is legal advice needed from a professional? boundary
Navigate Navigating care.
Practice.
Services
Using services.
Services
Services.
- How can patients access, prepare for and follow up appointments and treatments, in general terms? action
- Is the user asking about their own condition, which needs their clinician? boundary
Participate
Shared decision-making.
Participate
Participation.
- How can patients participate in decisions about their care, and what is shared decision-making? provenance
- Which entry fits health literacy? action
Experience Experience and support.
Care.
Experience
Patient experience.
Experience
Experience.
- How is patient experience measured and improved by health services? provenance
- Which entry fits quality of care? action
Support
Support and advocacy.
Support
Support.
- What patient organisations, advocates and support services exist? provenance
- Is someone in crisis, needing urgent help? boundary
Learn History and research.
Education.
History
History of the patient role.
History
History.
- How has the patient role changed from paternalism to partnership, according to historians and ethicists? provenance
- Which references are standard? provenance
Research
Patients in research.
Research
Research.
- How are patients involved in research as participants and partners, and what ethics apply? provenance
- Which misconceptions arise? provenance
What the second pass must settle
- Should patient rights be a separate entry?
- How should health services be linked?
- How should patient organisations be linked?