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Research draft

user

vr.tr.user · SOC.PER

Let an agent explain the concept of user in computing and services, describe user roles, rights and responsibilities, support user-centred design and support questions, and separate the sense of drug user and other uses.

Thing Registry Society, people and institutions

Research draft, second pass

A second pass drafted this model: the structure a model of this thing needs, and what is known about it in the world. The line under this one says how the second half was obtained - researched against sources, or recalled without web access, in which case nothing here was read anywhere and every claim is a lead to verify. Unreviewed either way.

written by Claude from model knowledge without web access - no source was read, every claim is a lead to verify

Researched by: Claude

Purpose and description

Let an agent explain the concept of user in computing and services, describe user roles, rights and responsibilities, support user-centred design and support questions, and separate the sense of drug user and other uses.

A person who uses a product, service, system or resource, especially a computer system, software application or online platform, including end users, beginners, gamers, modders, forum moderators and other roles, and in security contexts also malicious users; users are the focus of user experience design, support, accessibility and privacy law, are represented by accounts and identities in systems, and are studied in human-computer interaction.

What it is for: People who use systems and services.

It can be explain the concept and roles; describe rights and responsibilities; support design and support questions; separate other senses.

Distinguishing features

Use relation

Roles and permissions

Design focus

Rights and privacy

What it looks like

Not physical; a role represented by accounts.

How it is recognised

Person using a system or service

End users, gamers, moderators and others

A customer pays; a developer builds; drug user is another sense

Related models

is a kind of - category

user

is related to - enthusiast users

fan

is related to - malicious users and security

cyberattack

is related to - providers serving users

service provider

In practice

Families and kinds

end users

expert and novice users

community roles such as moderators and modders

administrators and privileged users

malicious users as a security category

Standards and regulation

Data protection and privacy law

Accessibility standards

Platform terms of service and community rules

Failure modes and hazards

Poor usability and accessibility

Privacy violations

Abuse and harassment among users

Also called

end userInternet forum moderatorgamermodderbeginnercyber criminalhardcore gamerKick streamercasual gamercore gamerplayer killerprofessional gamerTwitch streamergaymerFoldit PlayersspeedrunnerUniversity of Michigan studentssmartphone userInternet userMediaWiki active userWrite-onlyuploaderheavy userSpodlamerinformation system userlusersysopfamicom meijinRoyalroadertool-assisted speedrunnerFlickypediaTech C

Where this came from

wikidata · CC0 1.0

Also registered as vr.tr.user-person

Drafted structure

Bundle to layer to finding to question, as the second pass will find it: 4 bundles · 8 layers · 8 findings · 16 questions.

Understand What a user is.

Concepts.

Concept

Concept and roles.

Concept

Concept.

  1. What is a user in computing and services, and how do end users, administrators, moderators, gamers and modders differ? definition
  2. Is the computing sense, or another sense such as drug user, meant? boundary

Accounts

Accounts and identity.

Accounts

Accounts.

  1. How are users represented by accounts, identities and permissions in systems? definition
  2. Which entry fits identity management? action
Design Designing for users.

Practice.

UX

User-centred design.

UX

Design.

  1. How are user needs researched and designs tested, according to human-computer interaction practice? provenance
  2. Which entry fits user experience design? action

Support

Support and onboarding.

Support

Support.

  1. How are users supported, onboarded and taught, including beginners? action
  2. Which entry fits technical support? action
Rights Rights and governance.

Law.

Privacy

Privacy and data rights.

Privacy

Privacy.

  1. What rights do users have over their data and accounts under privacy law and terms of service? provenance
  2. Is legal advice needed from a professional? boundary

Community

Community governance.

Community

Community.

  1. How are user communities governed by rules, moderators and platforms, and what debates exist, with positions attributed? provenance
  2. Is the presentation neutral? boundary
Learn Research and teaching.

Education.

Research

Research on users.

Research

Research.

  1. What does research say about user behaviour, adoption and communities? provenance
  2. Which findings are contested? boundary

Teach

Teaching.

Teach

Teaching.

  1. How can user-centred thinking be taught? action
  2. Which misconceptions arise? provenance

What the second pass must settle

  • Should user experience be a separate entry?
  • How should privacy law be linked?
  • How should platform governance be linked?