{ "card": { "schema": "https://ver.cy/schemas/card/1.0.0", "id": "vr.tr.salesperson", "code": "thing-q685433", "url": "https://ver.cy/models/thing/q685433/", "name": "salesperson", "alternateNames": [], "kind": "thing", "status": "research-draft", "version": "0.2.0-wave.3", "language": "en", "classifiers": { "family": "Thing Registry", "category": "", "entryKind": "", "plane": "", "domain": [ "SOC.PER" ], "industry": [], "navPath": "", "tags": [], "facets": [] }, "whatItIs": "A person whose occupation is selling goods or services to customers, in shops, markets, showrooms, by visiting clients, by telephone or online, including specialised traders such as florists, auctioneers, second-hand dealers and merchants of particular goods; salespeople advise customers, negotiate, process transactions and are often paid partly by commission.", "purpose": "Let an agent describe the salesperson as an occupation, its kinds, skills and working conditions, relay classification and labour information from official sources, and distinguish it from related commercial roles.", "scope": { "in": [], "out": [], "boundaries": [] }, "distinguishingFeatures": [ "Direct dealing with customers", "Commission-based pay common", "Wide range of goods and settings", "Regulated in some sectors" ], "structure": { "bundles": [ { "id": "role", "name": "Role", "description": "What a salesperson does.", "layers": [ { "id": "work", "name": "Work", "description": "The work.", "findings": [ { "id": "work-finding", "name": "Work", "description": "Work.", "questions": [ { "text": "What does a salesperson do, and in what settings?", "kind": "definition" }, { "text": "Is the question about a salesperson or a related commercial role?", "kind": "boundary" } ] } ] }, { "id": "kinds", "name": "Kinds", "description": "Kinds.", "findings": [ { "id": "kinds-finding", "name": "Kinds", "description": "Kinds.", "questions": [ { "text": "What kinds of sales roles and specialised trades exist?", "kind": "definition" }, { "text": "Which entry fits the specific trade?", "kind": "action" } ] } ] } ] }, { "id": "practice", "name": "Practice", "description": "Skills and pay.", "layers": [ { "id": "skills", "name": "Skills", "description": "Skills and training.", "findings": [ { "id": "skills-finding", "name": "Skills", "description": "Skills.", "questions": [ { "text": "What skills and training are expected, and how are they acquired?", "kind": "provenance" }, { "text": "Which entry fits sales training?", "kind": "action" } ] } ] }, { "id": "pay", "name": "Pay", "description": "Pay and conditions.", "findings": [ { "id": "pay-finding", "name": "Pay", "description": "Pay.", "questions": [ { "text": "How are salespeople paid, and what do labour statistics show, with sources?", "kind": "measurement" }, { "text": "Which sources are cited?", "kind": "provenance" } ] } ] } ] }, { "id": "rules", "name": "Rules", "description": "Law and ethics.", "layers": [ { "id": "law", "name": "Law", "description": "Consumer law.", "findings": [ { "id": "law-finding", "name": "Law", "description": "Law.", "questions": [ { "text": "What consumer protection and licensing rules apply to selling?", "kind": "provenance" }, { "text": "Is the user asking about a specific dispute, which needs a consumer body or lawyer?", "kind": "boundary" } ] } ] }, { "id": "ethics", "name": "Ethics", "description": "Ethics.", "findings": [ { "id": "ethics-finding", "name": "Ethics", "description": "Ethics.", "questions": [ { "text": "What ethical standards and codes apply to sales practice?", "kind": "provenance" }, { "text": "Which references are standard?", "kind": "provenance" } ] } ] } ] }, { "id": "context", "name": "Context", "description": "History and change.", "layers": [ { "id": "history", "name": "History", "description": "History.", "findings": [ { "id": "history-finding", "name": "History", "description": "History.", "questions": [ { "text": "How did the occupation develop from itinerant traders to modern retail and online sales?", "kind": "provenance" }, { "text": "Which entry fits the history of retail?", "kind": "action" } ] } ] }, { "id": "change", "name": "Change", "description": "Change.", "findings": [ { "id": "change-finding", "name": "Change", "description": "Change.", "questions": [ { "text": "How are automation and online commerce changing sales roles, with findings attributed?", "kind": "provenance" }, { "text": "Which entry fits e-commerce?", "kind": "action" } ] } ] } ] } ] }, "agentConduct": { "may": [ "describe the occupation and its kinds", "relay classification and labour statistics", "explain skills and training", "distinguish related roles" ], "mustNot": [], "requiresHuman": [ "A person whose occupation is selling goods or services to customers, in shops, markets, showrooms, by visiting clients, by telephone or online, including specialised traders such as florists, auctioneers, second-hand dealers and merchants of particular goods; salespeople advise customers, negotiate, process transactions and are often paid partly by commission.", "A person serving customers in a shop, showroom, market or by remote contact; no defining physical form." ] }, "ethics": { "considerations": [], "affectedParties": [] }, "owners": { "steward": "", "roles": [], "masterSystems": [] }, "relations": [ { "target": "services and sales worker", "type": "related", "note": "in the ISCO classification" }, { "target": "retail", "type": "related", "note": "and other sectors" }, { "target": "buyer", "type": "related", "note": "the purchasing role" }, { "target": "sales", "type": "related", "note": "the activity" } ], "interaction": { "identity": { "applicability": "required", "items": [ "ISCO-08: 52 sales workers", "national occupation codes: per country" ] }, "properties": { "applicability": "not-applicable", "items": [] }, "recognition": { "applicability": "optional", "items": [ "Occupation of selling to customers", "Retail, wholesale, field and remote forms", "Buyers, marketers and cashiers are related but distinct roles", "A person serving customers in a shop, showroom, market or by remote contact; no defining physical form." ] }, "capabilities": { "applicability": "required", "items": [ "describe the occupation and its kinds", "relay classification and labour statistics", "explain skills and training", "distinguish related roles" ] }, "hazards": { "applicability": "required", "items": [ "Mis-selling and high-pressure practices", "Precarious commission pay", "Confusing retail with professional sales roles" ] }, "interfaces": { "applicability": "required", "items": [ "Consumer protection and fair trading law", "Licensing for auctioneers and dealers in some jurisdictions", "Employment and commission pay rules" ] }, "context": { "applicability": "required", "items": [ "Selling goods and services to customers.", "retail sales assistants", "field and business-to-business sales representatives", "telephone and online salespeople", "specialised traders such as florists, auctioneers and antique or second-hand dealers", "historical trades such as spirit sellers and porcelain merchants" ] } }, "sources": [], "openQuestions": [ "Should specialised traders be separate entries?", "How should occupation classifications be linked?", "The registry entry has merged aliases naming specific trades; should they be split off?", "Which entry fits the specific trade?", "Which entry fits sales training?", "Which entry fits the history of retail?" ], "resources": { "spec": "/models/things/publications/thing-q685433/spec.json" }, "provenance": { "origin": "thing registry research (pass 2)", "builtFrom": [ "models/things/publications/thing-q685433/spec.json" ], "providers": [ "Claude" ], "researchStatus": "unreviewed", "generatedAt": "2026-09-12T21:47:58Z", "builder": "tools/build_cards.py@1.0.0" }, "completeness": { "sections": { "classifiers": "filled", "whatItIs": "filled", "purpose": "filled", "distinguishingFeatures": "filled", "structure": "filled", "agentConduct": "derived", "ethics": "missing", "owners": "missing", "relations": "filled", "interaction.identity": "filled", "interaction.properties": "not-applicable", "interaction.recognition": "filled", "interaction.capabilities": "filled", "interaction.hazards": "filled", "interaction.interfaces": "filled", "interaction.context": "filled", "sources": "missing" }, "notes": { "agentConduct": "Affordances listed as what may be done; prohibitions collected from the text.", "interaction.properties": "Plane SOC: no invented physical properties.", "sources": "Written from model knowledge without web access; claims are unverified." }, "score": 0.781 } }, "model": { "rank": 18945, "code": "thing-q685433", "model_id": "vr.tr.salesperson", "name": "salesperson", "purpose": "Let an agent describe the salesperson as an occupation, its kinds, skills and working conditions, relay classification and labour information from official sources, and distinguish it from related commercial roles.", "family": "Thing Registry", "category": "Society, people and institutions", "status": "research-draft", "kind": "thing", "plane": "SOC", "domain": "SOC.PER", "industry": "", "version": "", "url": "/models/thing/q685433/", "tier": 2, "score": 29, "payload": { "layer": "wikidata", "aliases": [ "florist", "auctioneer", "artificial florist", "second-hand goods dealer", "brandewijn seller", "porcelain merchant", "traveling salesperson", "drug dealer", "Laukkuryssä", "traveling photography salesperson", "market merchant", "bandlkramer", "hunchback merchant", "exhibitor", "shoe salesman", "sales representative", "canvas dealer", "Allof", "film sales agent", "Salesperson specialising in foodstuffs", "uranium dealer", "tavernman", "VRP", "hot dog vendor", "trip advisor", "fishmonger", "Biznaguero", "stock and station agent", "automobile salesperson", "potion seller" ], "aliasCount": 30, "merged": 30, "knownIn": 29, "facets": null, "markers": [], "lexicalClass": "", "senseRank": null, "alsoRegisteredAs": "vr.tr.salesperson", "source": { "dataset": "wikidata", "item": "Q685433", "url": "https://www.wikidata.org/wiki/Q685433", "license": "CC0 1.0" } }, "research": { "vercy": "1.0-draft", "publication": { "status": "research-draft", "adjudicationStatus": "unreviewed", "publishableCanonical": false, "generatedAt": "2026-09-12T21:47:58Z", "providers": [ "Claude" ], "breadth": "written by Claude from model knowledge without web access - no source was read, every claim is a lead to verify", "pass": 2, "wave": 3, "engine": "claude" }, "metaModel": { "id": "THING-Q685433", "registryId": "vr.tr.salesperson", "name": "salesperson", "version": "0.2.0-wave.3", "entryKind": "thing", "family": "Thing Registry", "domain": [ "SOC.PER" ], "status": "research-draft" }, "canonicalUrl": "https://ver.cy/models/thing/q685433/", "model": { "registry_id": "vr.tr.salesperson", "name": "salesperson", "purpose": "Let an agent describe the salesperson as an occupation, its kinds, skills and working conditions, relay classification and labour information from official sources, and distinguish it from related commercial roles.", "definition": "A person whose occupation is selling goods or services to customers, in shops, markets, showrooms, by visiting clients, by telephone or online, including specialised traders such as florists, auctioneers, second-hand dealers and merchants of particular goods; salespeople advise customers, negotiate, process transactions and are often paid partly by commission.", "what_it_is_for": "Selling goods and services to customers.", "affordances": [ "describe the occupation and its kinds", "relay classification and labour statistics", "explain skills and training", "distinguish related roles" ], "distinguishing_features": [ "Direct dealing with customers", "Commission-based pay common", "Wide range of goods and settings", "Regulated in some sectors" ], "appearance": "A person serving customers in a shop, showroom, market or by remote contact; no defining physical form.", "visual_identification": [ "Occupation of selling to customers", "Retail, wholesale, field and remote forms", "Buyers, marketers and cashiers are related but distinct roles" ], "physical_properties": [], "families_and_kinds": [ "retail sales assistants", "field and business-to-business sales representatives", "telephone and online salespeople", "specialised traders such as florists, auctioneers and antique or second-hand dealers", "historical trades such as spirit sellers and porcelain merchants" ], "related_models": [ { "relation": "is a kind of", "target": "services and sales worker", "why": "in the ISCO classification" }, { "relation": "works in", "target": "retail", "why": "and other sectors" }, { "relation": "is contrasted with", "target": "buyer", "why": "the purchasing role" }, { "relation": "is related to", "target": "sales", "why": "the activity" } ], "identifiers": [ { "scheme": "ISCO-08", "value_or_pattern": "52", "note": "sales workers" }, { "scheme": "national occupation codes", "value_or_pattern": "per country", "note": "" } ], "standards_and_regulation": [ "Consumer protection and fair trading law", "Licensing for auctioneers and dealers in some jurisdictions", "Employment and commission pay rules" ], "failure_modes_and_hazards": [ "Mis-selling and high-pressure practices", "Precarious commission pay", "Confusing retail with professional sales roles" ], "in_scope": [], "out_of_scope": [], "characteristics": [] }, "sources": [], "structure": { "bundles": [ { "id": "role", "name": "Role", "description": "What a salesperson does.", "rationale": "Definition.", "layers": [ { "id": "work", "name": "Work", "description": "The work.", "findings": [ { "id": "work-finding", "name": "Work", "description": "Work.", "questions": [ { "text": "What does a salesperson do, and in what settings?", "kind": "definition" }, { "text": "Is the question about a salesperson or a related commercial role?", "kind": "boundary" } ] } ] }, { "id": "kinds", "name": "Kinds", "description": "Kinds.", "findings": [ { "id": "kinds-finding", "name": "Kinds", "description": "Kinds.", "questions": [ { "text": "What kinds of sales roles and specialised trades exist?", "kind": "definition" }, { "text": "Which entry fits the specific trade?", "kind": "action" } ] } ] } ] }, { "id": "practice", "name": "Practice", "description": "Skills and pay.", "rationale": "Practice.", "layers": [ { "id": "skills", "name": "Skills", "description": "Skills and training.", "findings": [ { "id": "skills-finding", "name": "Skills", "description": "Skills.", "questions": [ { "text": "What skills and training are expected, and how are they acquired?", "kind": "provenance" }, { "text": "Which entry fits sales training?", "kind": "action" } ] } ] }, { "id": "pay", "name": "Pay", "description": "Pay and conditions.", "findings": [ { "id": "pay-finding", "name": "Pay", "description": "Pay.", "questions": [ { "text": "How are salespeople paid, and what do labour statistics show, with sources?", "kind": "measurement" }, { "text": "Which sources are cited?", "kind": "provenance" } ] } ] } ] }, { "id": "rules", "name": "Rules", "description": "Law and ethics.", "rationale": "Regulation.", "layers": [ { "id": "law", "name": "Law", "description": "Consumer law.", "findings": [ { "id": "law-finding", "name": "Law", "description": "Law.", "questions": [ { "text": "What consumer protection and licensing rules apply to selling?", "kind": "provenance" }, { "text": "Is the user asking about a specific dispute, which needs a consumer body or lawyer?", "kind": "boundary" } ] } ] }, { "id": "ethics", "name": "Ethics", "description": "Ethics.", "findings": [ { "id": "ethics-finding", "name": "Ethics", "description": "Ethics.", "questions": [ { "text": "What ethical standards and codes apply to sales practice?", "kind": "provenance" }, { "text": "Which references are standard?", "kind": "provenance" } ] } ] } ] }, { "id": "context", "name": "Context", "description": "History and change.", "rationale": "Context.", "layers": [ { "id": "history", "name": "History", "description": "History.", "findings": [ { "id": "history-finding", "name": "History", "description": "History.", "questions": [ { "text": "How did the occupation develop from itinerant traders to modern retail and online sales?", "kind": "provenance" }, { "text": "Which entry fits the history of retail?", "kind": "action" } ] } ] }, { "id": "change", "name": "Change", "description": "Change.", "findings": [ { "id": "change-finding", "name": "Change", "description": "Change.", "questions": [ { "text": "How are automation and online commerce changing sales roles, with findings attributed?", "kind": "provenance" }, { "text": "Which entry fits e-commerce?", "kind": "action" } ] } ] } ] } ] }, "openQuestions": [ "Should specialised traders be separate entries?", "How should occupation classifications be linked?", "The registry entry has merged aliases naming specific trades; should they be split off?" ], "statistics": { "bundles": 4, "layers": 8, "findings": 8, "questions": 16 } }, "draft": { "generator": "vr.draft.v3", "status": "draft-generated", "researched": false, "archetype": "occupation or role", "method": "Written from the archetype playbook - what this kind of thing needs beyond identity and provenance - and from the structure that recurred across 6,333 models already researched by two engines. Applied to this entry by rule. No source was read for this thing and no claim here is researched. This entry carries no facets of its own, so they were inferred from its domain - a guess about a whole domain applied to one thing.", "facetsInferred": true, "nextPass": "A researcher replaces this draft with a sourced specification. Treat every sentence below as a proposal to argue with.", "purpose": "Give an agent a durable, checkable way to recognise a salesperson, record what state it is in, and decide what may be done with it.", "whatItIs": "Let an agent describe the salesperson as an occupation, its kinds, skills and working conditions, relay classification and labour information from official sources, and distinguish it from related commercial roles.", "characteristics": { "substance": "social", "origin": "natural", "agency": "autonomous", "mobility": "self-moving" }, "whatYouCanDoWithIt": [ "observed and measured" ], "distinguishingFeatures": [ "Names folded into this entry, which a task may need to split apart again: florist, auctioneer, artificial florist, second-hand goods dealer, brandewijn seller, porcelain merchant, traveling salesperson, drug dealer, Laukkuryssä, traveling photography salesperson, market merchant, bandlkramer.", "30 finer distinctions are held as aliases rather than separate entries, because telling them apart needs a task that asks for it.", "Described in 29 Wikipedia languages, which is a measure of how widely the thing is known, not of how important it is." ], "openQuestionsForResearch": [ "Which of the bundles below does a real task actually need, and which are ceremony?", "What does this thing have that the facets do not capture at all?", "Which neighbouring kind is most often confused with a salesperson, and on what evidence are they told apart?" ], "whatItIsMadeOf": "a social arrangement between people", "physicalCharacter": [ "Moves under its own power or of its own accord.", "Acts on its own behalf.", "These come from the domain this entry sits in rather than from the entry itself, so treat them as a first guess about the whole domain applied to one thing." ], "whatCanBeDoneWithIt": [ "observe it, measure it, record its state" ], "howItIsRecognised": [ "Not recognisable by appearance, and guessing from dress or setting is how an agent gets this wrong. Recognised by qualification, licence or engagement." ], "relatedModels": [ { "relation": "covers", "note": "Finer kinds folded into this entry because telling them apart needs a task that asks for it. Each is a model waiting to be split out when one does.", "targets": [ "florist", "auctioneer", "artificial florist", "second-hand goods dealer", "brandewijn seller", "porcelain merchant", "traveling salesperson", "drug dealer", "Laukkuryssä", "traveling photography salesperson", "market merchant", "bandlkramer" ] } ], "standing": "Described in 29 Wikipedia languages, which measures how widely it is written about rather than how important or how common it is. 30 finer distinctions are held inside this entry as names rather than as separate models.", "structure": { "bundles": [ { "id": "identity-and-classification", "name": "Identity, naming and classification", "description": "How an agent tells one salesperson from another, and a salesperson from things that resemble it.", "rationale": "Recognition comes before every other claim. Without stable identity nothing else in the model can be trusted to be about the same thing twice.", "layers": [ { "id": "naming-and-identifiers", "name": "Names and identifiers", "description": "The names this thing goes by and the identifiers that survive translation and time.", "findings": [ { "id": "preferred-name-and-aliases", "name": "Preferred name, aliases and local names", "description": "Which name to use, which names mean the same thing, and which merely sound similar.", "questions": [ { "id": "preferred-name-and-aliases-q01", "text": "What identifies and describes the name of a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "preferred-name-and-aliases-q02", "text": "Who or what asserted this about the name of a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "preferred-name-and-aliases-q03", "text": "What may an agent decide or do once the name of a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] }, { "id": "stable-identifiers", "name": "Stable identifiers and external keys", "description": "Identifiers that keep pointing at this kind of thing across systems and languages.", "questions": [ { "id": "stable-identifiers-q01", "text": "What identifies and describes an identifier for a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "stable-identifiers-q02", "text": "Who or what asserted this about an identifier for a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "stable-identifiers-q03", "text": "What may an agent decide or do once an identifier for a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "classification-and-granularity", "name": "Classification and granularity", "description": "Where a salesperson sits among kinds, and how finely a task needs to cut it.", "findings": [ { "id": "kind-and-parents", "name": "Kind, parents and neighbouring kinds", "description": "The classes this thing belongs to and the ones it is next to.", "questions": [ { "id": "kind-and-parents-q01", "text": "What identifies and describes the kind of a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "kind-and-parents-q02", "text": "Who or what asserted this about the kind of a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "kind-and-parents-q03", "text": "What may an agent decide or do once the kind of a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] }, { "id": "distinguishing-features", "name": "Distinguishing features", "description": "What separates a salesperson from the things most often confused with it.", "questions": [ { "id": "distinguishing-features-q01", "text": "What identifies and describes what distinguishes a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "distinguishing-features-q02", "text": "Who or what asserted this about what distinguishes a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "distinguishing-features-q03", "text": "What may an agent decide or do once what distinguishes a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "place-and-movement", "name": "Place and movement", "description": "Where a salesperson is, how it got there and where it may go (self-moving).", "rationale": "A thing that can move needs its position recorded with a time, or every later claim about it is about a place it has left.", "layers": [ { "id": "location-and-placement", "name": "Location and placement", "description": "Position, containment and the reference frame the position is given in.", "findings": [ { "id": "position-and-frame", "name": "Position, container and reference frame", "description": "Where a salesperson is, and what that position is measured against.", "questions": [ { "id": "position-and-frame-q01", "text": "What identifies and describes the location of a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "position-and-frame-q02", "text": "Who or what asserted this about the location of a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "position-and-frame-q03", "text": "What may an agent decide or do once the location of a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "movement-and-transfer", "name": "Movement and transfer", "description": "How a salesperson moves on its own.", "findings": [ { "id": "movement-events", "name": "Movement events and constraints", "description": "What counts as a movement, what records it and what limits it.", "questions": [ { "id": "movement-events-q01", "text": "What identifies and describes the movement of a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "movement-events-q02", "text": "Who or what asserted this about the movement of a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "movement-events-q03", "text": "What may an agent decide or do once the movement of a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "state-and-lifecycle", "name": "State and lifecycle", "description": "The states a salesperson passes through and the events that move it between them.", "rationale": "Most decisions about a thing depend on what state it is in now, which is a claim with a time on it, not a property.", "layers": [ { "id": "lifecycle-stages", "name": "Lifecycle stages", "description": "From coming into existence to ceasing to be one of these.", "findings": [ { "id": "stages-and-transitions", "name": "Stages and transitions", "description": "The stages worth naming and what moves a salesperson between them.", "questions": [ { "id": "stages-and-transitions-q01", "text": "What identifies and describes the lifecycle of a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "stages-and-transitions-q02", "text": "Who or what asserted this about the lifecycle of a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "stages-and-transitions-q03", "text": "What may an agent decide or do once the lifecycle of a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "observations-and-status", "name": "Observations and current status", "description": "What is observed about a salesperson, how often and by whom.", "findings": [ { "id": "observation-record", "name": "Observation record", "description": "How an observation of a salesperson is recorded so that it can be superseded rather than overwritten.", "questions": [ { "id": "observation-record-q01", "text": "What identifies and describes an observation of a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "observation-record-q02", "text": "Who or what asserted this about an observation of a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "observation-record-q03", "text": "What may an agent decide or do once an observation of a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "people-and-responsibility", "name": "People, roles and responsibility", "description": "Who stands in what relation to a salesperson.", "rationale": "Social things are defined by the relations people hold to them, and those relations change without the thing changing.", "layers": [ { "id": "roles-and-parties", "name": "Roles and parties", "description": "The roles that exist around a salesperson and who fills them.", "findings": [ { "id": "role-assignments", "name": "Role assignments and their validity", "description": "Who holds which role over a salesperson, from when, and on whose authority.", "questions": [ { "id": "role-assignments-q01", "text": "What identifies and describes a role over a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "role-assignments-q02", "text": "Who or what asserted this about a role over a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "role-assignments-q03", "text": "What may an agent decide or do once a role over a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "ownership-and-accountability", "name": "Ownership and accountability", "description": "Who answers for a salesperson and who may decide about it.", "findings": [ { "id": "accountability", "name": "Accountability and decision rights", "description": "Where responsibility for a salesperson sits when something goes wrong.", "questions": [ { "id": "accountability-q01", "text": "What identifies and describes responsibility for a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "accountability-q02", "text": "Who or what asserted this about responsibility for a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "accountability-q03", "text": "What may an agent decide or do once responsibility for a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] }, { "id": "competence-and-licence", "name": "Competence, qualification and licence", "description": "What someone must be able to do, and be permitted to do, as salesperson.", "rationale": "The permission is jurisdictional and the competence is not, and conflating them is how an agent concludes someone may practise when they may not.", "layers": [ { "id": "competences", "name": "Competences and qualifications", "description": "Skills and credentials the role assumes.", "findings": [ { "id": "qualification-record", "name": "Qualifications and how they are evidenced", "description": "What counts as qualified, and what proves it.", "questions": [ { "id": "qualification-record-q01", "text": "What competences and qualifications does salesperson require, and how is each evidenced?", "kind": "definition" }, { "id": "qualification-record-q02", "text": "Which qualifications transfer between jurisdictions and which do not?", "kind": "boundary" } ] } ] }, { "id": "licensing", "name": "Licensing and the right to practise", "description": "Who grants permission, where it holds, and when it lapses.", "findings": [ { "id": "licence-record", "name": "Licence, issuer and validity", "description": "The permission, its issuer, its territory and its expiry.", "questions": [ { "id": "licence-record-q01", "text": "Who licenses salesperson, in which territory, and for how long?", "kind": "provenance" }, { "id": "licence-record-q02", "text": "What may an unlicensed person not do, and what must an agent refuse to assume?", "kind": "action" } ] } ] } ] }, { "id": "tasks-and-accountability", "name": "Tasks, employment and accountability", "description": "What salesperson actually does and who answers for it.", "rationale": "A role is filled by people under an arrangement, and the arrangement decides liability, supervision and who may instruct whom.", "layers": [ { "id": "tasks", "name": "Tasks and typical duties", "description": "The work itself, and how it differs by setting.", "findings": [ { "id": "duty-record", "name": "Duties and setting", "description": "What the role does and where the work varies.", "questions": [ { "id": "duty-record-q01", "text": "What tasks define salesperson, and how do they differ between settings or seniority?", "kind": "definition" }, { "id": "duty-record-q02", "text": "Which tasks may only be done by this role, and which are shared with neighbouring roles?", "kind": "boundary" } ] } ] }, { "id": "accountability", "name": "Employment and accountability", "description": "The relation under which the work is done and where responsibility sits.", "findings": [ { "id": "responsibility", "name": "Responsibility and supervision", "description": "Who instructs, who supervises, who is liable.", "questions": [ { "id": "responsibility-q01", "text": "Under what arrangement does someone act as salesperson, and who supervises or is liable?", "kind": "definition" }, { "id": "responsibility-q02", "text": "When something goes wrong, what does the model need to have recorded to answer who was responsible?", "kind": "provenance" } ] } ] } ] }, { "id": "provenance-and-evidence", "name": "Provenance, evidence and time", "description": "Where every claim about a salesperson came from and when it held.", "rationale": "A claim without a source and a time cannot be superseded, only overwritten, and an agent that overwrites loses the ability to explain itself.", "layers": [ { "id": "source-and-authority", "name": "Source and authority", "description": "Who said it, on what evidence, and how strongly.", "findings": [ { "id": "claim-provenance", "name": "Claim provenance and confidence", "description": "The authority behind each claim about a salesperson and how confident it is.", "questions": [ { "id": "claim-provenance-q01", "text": "What identifies and describes a claim about a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "claim-provenance-q02", "text": "Who or what asserted this about a claim about a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "claim-provenance-q03", "text": "What may an agent decide or do once a claim about a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] }, { "id": "time-and-versions", "name": "Time, versions and supersession", "description": "When a claim was true, when it was learnt, and what replaced it.", "findings": [ { "id": "validity-and-supersession", "name": "Validity period and supersession", "description": "How an old claim about a salesperson is retired without being erased.", "questions": [ { "id": "validity-and-supersession-q01", "text": "What identifies and describes the validity of a claim about a salesperson, and in what units or vocabulary?", "kind": "definition", "answer_data": [ "identifiers", "types and classes", "values with units", "explicit unknowns" ] }, { "id": "validity-and-supersession-q02", "text": "Who or what asserted this about the validity of a claim about a salesperson, by which method, and when was it true?", "kind": "provenance", "answer_data": [ "authority", "method", "evidence", "event time", "knowledge time" ] }, { "id": "validity-and-supersession-q03", "text": "What may an agent decide or do once the validity of a claim about a salesperson is known, and what must it refuse?", "kind": "action", "answer_data": [ "permitted actions", "preconditions", "refusals", "escalation" ] } ] } ] } ] } ] }, "statistics": { "bundles": 7, "layers": 14, "findings": 16, "questions": 44 } } } }