Nonconformance and disposition
Make sure nonconforming material is identified, contained and dispositioned by an authorized decision before it can reach a customer.
Bundle → Layer → Finding → Questions Filled
2 bundles · 2 layers · 4 findings · 8 questions
Nonconformance record What does not conform and where it is.
Identification and containment
Affected material and its containment.
Affected material
Items, lots, serials and quantities with the unmet requirement.
- Which item, lots, serials and quantities does this nonconformance cover?
- Which requirement was not met, and what evidence shows it?
Containment
Blocked stock and its location.
- Where is the material affected by this nonconformance held, and which stock is blocked?
Disposition What was decided and how it was carried out.
Decision and follow-up
The disposition decision and the records that close it.
Disposition decision
Decision per quantity with its authority.
- Which disposition was decided for each quantity of this nonconformance, by whom and when?
- Which concession covers a use as is or repair disposition of this nonconformance?
Follow-up
Rework, scrap, returns and links to corrective action.
- Which rework, scrap or return to supplier records close this nonconformance?
- Which corrective action is linked to this nonconformance, if any?
- Was the customer notified about this nonconformance where an agreement requires it?
Classifiers Filled
- Family
- Enterprise profiles
- Category
- Enterprise subject
- Entry kind
- subject
- Domain
- EnterpriseMFG
- Industry
- Manufacturing
- Tags
- EM-MFG-06W-INDsubjectNonconformanceReportContainmentActionDispositionConcessionReturnToSupplier
What it is Filled
A recorded nonconformity of material or product, its containment, investigation reference and disposition: use as is, rework, repair, scrap or return to supplier. Corrective actions of the management system belong to the audit contour.
Why it exists Filled
Make sure nonconforming material is identified, contained and dispositioned by an authorized decision before it can reach a customer.
Distinguishing features Filled
- A nonconformance concerns specific material or product, not the management system as a whole.
- Containment, disposition and corrective action are separate records.
- Use as is and repair dispositions need an approved concession.
- Scrap and returns are reflected in stock through inventory events.
What robots and AI may and may not do Filled
Must not
- Decide a disposition or a concession.
- Release blocked material.
- Close a nonconformance without its follow-up records.
Only with a human decision
- A material review board or an authorized quality person must decide dispositions and concessions.
- Release of contained material requires an authorized person.
May
- Identify stock and units possibly affected by a nonconformance.
- Propose containment and disposition options for review.
- Track open nonconformances and their due dates.
Moral aspects Filled
- Hiding nonconformities can put unsafe product on the market.
- Blame for a nonconformance should rest on evidence, not on the last person who handled the part.
Who is affected
- Customers and end users
- Operators and inspectors
- Suppliers
Owners Filled
Steward
The head of quality who answers for the control of nonconforming product.
Master systems
- Quality management system
- Manufacturing execution system
- ERP
Links to other meta-models Filled
neighbor
- EM-MFG-05
- EM-MFG-04
- EM-RSK-02
- EM-OPS-05
- EM-OPS-02
- EM-COM-01
references
- WM-ACT-033 - conceptual-candidate
- WM-REC-010 - conceptual-candidate
What else AI and robots need to interact with it Filled
Identity and identifiers required Filled
- A nonconformance report has a number unique within the company.
- It references the affected lots or serials by their item identifiers.
Direct properties not applicable Not applicable
Not applicable
Enterprise record contour: physical properties belong to referenced world models.
Recognition required Filled
- Records show the unmet requirement, the affected quantity, containment and disposition.
- A nonconformance must be distinguished from an audit finding, a customer complaint and a corrective action.
Capabilities and actions required Filled
- The contour supports containment, disposition tracking, supplier claims and quality cost analysis.
Hazards and failure modes required Filled
- Nonconforming stock that is not blocked can be shipped.
- A wrong use as is decision can cause failures in the field.
Standards and interfaces optional Filled
- ISO publishes ISO 9001 with requirements on the control of nonconforming outputs.
- Affected material can be identified with GS1 identifiers for trade items, batches and serial numbers.
Context of use required Filled
- The contour is used in all manufacturing with quality requirements.
- Regulated sectors require documented review and approval of dispositions.
Sources Filled
- ISO 9001: control of nonconforming outputs and corrective action
- Material review board practice in regulated manufacturing
- Supplier quality agreements and return to supplier procedures
- ISO 9001:2015 Quality management systems - Requirements - Checked live (HTTP 200) on 2026-10-21.
- 21 CFR Part 820, medical device quality management system regulation (eCFR) - Checked live (HTTP 200) on 2026-10-21.
Open questions
- Which quantities, lots or serials are covered by a nonconformance?
- When does a disposition need a concession from a customer or a regulator?
- How is a nonconformance linked to a corrective action without merging the two?
- Settle the boundary and the reuse, extend or new decision against the current specifications.
- Confirm the semantic crosswalk, rights and source mastership.
- Choose immutable references and run fixture checks before claiming publication readiness.
Machine files
Provenance
enterprise research programme · published-partial
Built from: enterprise/models/em-mfg-06/brief.json, ver-cy/world-models/card-supplements/em-mfg-06.json