marketing
Let an agent handle marketing by channel, method, measurement and regulation, including consumer protection and data privacy rules.
Research draft, second pass
A second pass drafted this model: the structure a model of this thing needs, and what is known about it in the world. The line under this one says how the second half was obtained - researched against sources, or recalled without web access, in which case nothing here was read anywhere and every claim is a lead to verify. Unreviewed either way.
written by Claude from model knowledge without web access - no source was read, every claim is a lead to verify
Researched by: Claude
Purpose and description
Let an agent handle marketing by channel, method, measurement and regulation, including consumer protection and data privacy rules.
The activities of creating, communicating and delivering value to customers, including market research, product positioning, pricing, advertising, digital and social media marketing, and customer relationship management.
What it is for: Connecting products and services with customers.
It can be plan marketing channels and messages; measure campaign performance; check advertising and privacy rules; recognise misleading marketing.
Distinguishing features
Customer-oriented communication
Many channels
Data-driven measurement
Regulated for fairness and privacy
What it looks like
Advertisements, websites, social media posts, emails and events.
How it is recognised
Campaigns and brand messages
Ad labels and sponsored content
Market as a place is a different sense
Related models
is a kind of - category
includes - part
uses - input
is regulated by - law
In practice
Families and kinds
digital marketing
social media marketing
content marketing
email marketing
search engine optimisation
loyalty programmes
Standards and regulation
EU Unfair Commercial Practices Directive
GDPR and ePrivacy rules
Advertising standards codes
Failure modes and hazards
Misleading claims
Unlawful data use and spam
Undisclosed sponsored content
Also called
+121
Where this came from
wikidata · CC0 1.0
Also registered as vr.tr.marketing-act
Drafted structure
Bundle to layer to finding to question, as the second pass will find it: 4 bundles · 8 layers · 8 findings · 16 questions.
Strategy Plan.
Strategy guides activity.
Audience
Target customers.
Audience
Audience.
- Who is the target audience and what do they need? definition
- What research supports this? provenance
Channels
Mix.
Channels
Channel mix.
- Which channels suit the audience and budget? action
- Why? definition
Measurement Performance.
Measurement guides spend.
Metrics
KPIs.
Metrics
Metrics.
- Which metrics show campaign performance? measurement
- How is attribution handled? definition
Testing
Experiments.
Testing
Experiments.
- How can messages be tested fairly? action
- Is the sample large enough? measurement
Compliance Rules.
Marketing is regulated.
Claims
Advertising codes.
Claims
Claims.
- Can this claim be substantiated under advertising rules? boundary
- Which code applies? provenance
Privacy
Consent.
Privacy
Privacy.
- Is there valid consent for this email or tracking? boundary
- Which data protection rules apply? provenance
Consumers Protection.
Consumers can complain.
Misleading
Complaints.
Misleading
Misleading marketing.
- Is this advert or offer misleading? boundary
- Where can a complaint be made? action
Disclosure
Sponsored content.
Disclosure
Disclosure.
- Is sponsored or influencer content clearly labelled? boundary
- Which rules require it? provenance
What the second pass must settle
- Should marketing channels be separate entries?
- How should advertising codes be localised?
- How should metrics be defined?